Windows 10 build crashes when Xbox One Controller is connected, no fix yet

by Ivan Jenic
Ivan Jenic
Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and... read more
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Microsoft plans to take integration between Windows 10 and its consoles (Xbox One and Xbox 360) to a new level in the coming major updates. As the Creators Update is the next major release on the schedule, we should see some improved cross-platform features when it’s released this April.

However, to actually see these features in action, we’ll have to wait for the public release since Windows 10 still struggles with Xbox One and Xbox 360 controllers: The latest Windows 10 build 15014 causes an issue where connecting an Xbox One or Xbox 360 Controller to your PC results in a crash.

“Connecting an Xbox 360 or Xbox One Controller to your PC running this build will cause the DWM to crash resulting in your display flickering and/or appearing blank or black.”

Although this is a known issue confirmed by Microsoft, there’s no actual workaround at the moment. So, Insiders who want to try their Xbox gear in the new Preview build would have to wait for a new release.

If you feel like experimenting, you can try some of the solutions found in our article about the Xbox One Controller issues caused by the Anniversary Update. But keep in mind that we haven’t tested any of these workarounds in Windows 10 Preview build 15014, so we can’t guarantee they will work.

Let us know in the comments about whether or not you were successful with dealing with this problem!


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