How to fix Windows errors 0x00000013, 0x00000014, 0x00000015

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
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  • This article is looking at Windows errors 0x00000013, 0x00000014, and 0x00000015, and their possible solutions.
  • We've listed only some quick fixes, leaving out the last resort: reinstalling the operating system.
  • Furthermore, you can find other troubleshooting guides in our dedicated Hub for Troubleshooting System Errors.
  • If you always want to have access to more BSOD comprehensive guides, visit our extensive BSoD Hub.
How can i fix Windows errors 0x00000013, 0x00000014, 0x00000015

Errors and crashes are signs that your computer is in need of maintenance. Critical malfunctions can arise when the Windows operating system becomes overloaded with invalid system references or corrupted and deleted registry files.

Insufficient disk space also or incomplete update process also leads to program misbehavior.

In this article, we’ll be discussing three Windows 10 errors and their possible solutions.


How can I fix the 0x00000013 error?

1. Uninstall the recently installed applications0x00000013 error

Open the Start menu > look for the most recent apps at the top of the menu > right-click on one > Uninstall.

This should delete all files, corrupted ones included if any that came with the respective app.


2. Run the sfc/scannow commandsolution to fix 0x00000013

  1. In the search bar, type cmd from the keyboard.
  2. Launch it as administrator.
  3. In the command prompt window, type in sfc /scannow and press Enter.

This process may take several minutes. Similarly to the previous step, this one should also clear and repair the system of any damaged files.


3. Check the hard disk for errorsuse cmd to fix 0x00000013 error

  1. In the search bar, type cmd from the keyboard.
  2. Launch it as administrator.
  3. In the command prompt window type chkdsk c: /f and press Enter (use the letter of the drive where your OS is installed).
  4. Wait until the process is over and restart your computer.

This process will check the disk for file system errors and bad sectors, and fix any issues.


4. Restore the computer to the most recent restoring pointperform system restore to fix 0x00000013 error

  1. In the taskbar search for Create a restore point.
  2. In the System Protection tab > click the System Restore button.
  3. Click Next.
  4. Select the restore point that you want to use on your computer (the most recent date when your device was functional).

5. Test RAM for any issuesmemory test to fix error 0x00000013

  1. Press Windows + R simultaneously.
  2. Type in mdsched and press Enter. The Windows Diagnostic tool will start.
  3. Select one of the options.

If the diagnostic tool finds errors that cannot be corrected, this memory drive should be replaced.


6. Check the system for viruses

The error can be caused by computer viruses that infected your system, so if you’re using an antivirus program, run a full system scan.

If you’re using the bundled Windows Defender antivirus, or any other third-party, running a full system scan will remove any unwanted files.


Not using an antivirus yet? Check out this list with free antivirus programs that you can install today


How to fix the 0x00000014 error?

This error occurs because of a device driver or hardware problems. Sometimes, it appears when users attempt to run some specific applications, or update/modify an existing application.

The error falls under the category of BSOD errors and there’s not much you can do besides trying some basic troubleshooting steps.

1. Reboot your computer

This is the simplest immediate solution. Restarting the computer might solve any issues related to the device driver or to the operating system. If it does not work, you will have to try one of the other solutions.


2. Restore the computer to the most recent restoring point

Use the steps provided in the first method, step 4 to undo any changes in the driver and recent registry. If this method doesn’t help in any way, try the next possible solution.


3. Rollback the device driverroll back driver to fix error 0x00000014

  1. In the search bar, write Device Manager > Open.
  2. Look for the device you want to restore.
  3. Right-click on the drive > Properties
  4. Click on Driver tab> Roll Back Driver.

4. Scan for viruses

Running a full system scan is always recommended. However, it is possible that you are not able to do this because it is shut off due to the BSOD. In this case, you will still have to perform the system restore recommended above.


How to fix 0x00000015 (LAST_CHANCE_CALLED_FROM_KMODE)?

The error indicates that something is wrong with the scanner and that it is not working properly. The common solution to fix this error is to enable WIA (Windows Image Acquisition). Please follow the steps below:

  1. In the taskbar type services.msc > Run as administrator.
  2. Select the Standard tab at the bottom of the window.
  3. Look for Shell Hardware Detect > right-click > Stop.fix error 0x00000015
  4. Then, find Windows Image Acquisition (WIA) > right-click > Stop.
  5. Finally, start both services by right-clicking and selecting Start.

This solution proved helpful for most users when no other solutions worked (such as reinstalling the printer or registering again the printer drivers).


We fully hope that at least one of these solutions was helpful for your specific error. But if you managed to fix the errors using another method, feel free to use the comments section below and share it with us.


FAQ: Learn more about system errors

  • What is a system error?

A system error is a software malfunction that causes the operating system to no longer work properly. They are very serious and may require a hardware device to be repaired or replaced, or a full system restore.

  • What does error code mean?

The error code is a particular number that identifies what the error is to the system. It is also helpful in finding a resolution to the problem, because when you search it on the Internet, you’ll get a resolution that is specific for your problem.

  • What causes system error?

Most commonly, system errors are caused by corrupted and deleted registry errors, overloaded memory, malfunctioning hardware equipment. They often cause a BSOD.

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