Error Code 0x8024500c: What is it & How to Fix it

Disable proxy connection or run the DISM command

by Sagar Naresh
Sagar Naresh
Sagar Naresh
Content Analyst
Sagar is a web developer and technology journalist. Currently associated with WindowsReport and SamMobile. When not writing, he is either at the gym sweating it out or playing... read more
Reviewed by Alex Serban
Alex Serban
Alex Serban
Windows Server & Networking Expert
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
Affiliate Disclosure
  • You will face the 0x8024500c error code while downloading a Windows update.
  • Also, you will come across this error while downloading an app from the Microsoft Store.
  • You can try to run the Windows Update troubleshooter to fix this problem on your PC.
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Trying to update your PC with the latest update and getting error 0x8024500c? If so, then you aren’t alone. Several users have reported facing the Windows update error 0x8024500c, which prevents them from installing the latest update.

This issue is also associated with the Windows Store. Thankfully, in this guide, we have many ways to help you get around the update error 0x8024500c and fix this problem. We will also explain why this error is caused in the first place. So let us get right into it.

What causes the update error 0x8024500c?

After researching the internet and reading various user reports, it is found that the error 0x8024500c is associated with both the Windows update and Windows Store.

Here are a few of the common reasons you will face the error code 0x8024500c:

  • The system files are corrupt: If your PC has corrupt or missing system files it will cause multiple issues, including error code 0x8024500c.
  • Windows update components are problematic: The Windows update components are responsible for smoothly downloading the updates. If they are problematic or corrupt, then you will face multiple issues.
  • The Windows Update is having issues: Chances are that there are some underlying issues with the Windows update utility itself.
  • Microsoft Store cache is corrupt: If the cache files of Microsoft Store get corrupt, then it could cause the program to misbehave, which could also be the case with the error code 0x8024500c.

How can I fix the error code 0x8024500c?

In this article

1. Run the Windows Update troubleshooter

  1. Press the Win + I keys to open the Settings menu.
  2. Select Troubleshoot.
  3. Choose Other troubleshooters.
  4. Click on Run next to Windows Update.
  5. Follow the onscreen prompts.
  6. Apply the fixes.
  7. Restart your PC.
  8. Try downloading the Windows Update and see if this fixes the issue.

Using the Windows Update troubleshooter, you can easily resolve several issues related to the update utility, which could be causing the error 0x8024500c.

2. Run Windows Store troubleshooter

  1. Press the Win + I keys to open the Settings menu.
  2. Select Troubleshoot.
  3. Choose Other troubleshooters.
  4. Click on Run next to Windows Store Apps.
  5. Apply the fixes.
  6. Restart your PC.

Because of some underlying issues with the Microsoft Store, you might be getting the error 0x8024500c. Try using the troubleshooter and hopefully resolve the issue.

3. Reset Windows Update components

  1. Open the Start menu by pressing the Win key.
  2. Run the command prompt as an admin.
  3. Type the below commands and press Enter after each one. net stop bits net stop wuauserv net stop appidsvc net stop cryptsvc Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak Ren %systemroot%\system32\catroot2 catroot2.bak net start bits net start wuauserv net start appidsvc net start cryptsvc
  4. Restart your PC.

4. Clear the Microsoft Store cache

  1. Open the Start menu by pressing the Win key.
  2. Open Command Prompt as an admin.
  3. Type the below command and press Enter. wsreset.exe
  4. Restart your PC.

You can run the same command in a Run dialogue as well. Clearing the Microsoft Store cache has helped several users fix the error 0x8024500c.

5. Check if the Windows Update service is running

  1. Press the Win + R keys to open the Run dialogue.
  2. Type services.msc and press Enter.
  3. Locate Windows Update service.
  4. Open it.
  5. Press the Start button under Service status to run it.

The Windows Update service should be running on your PC to install the latest Windows update. If there is some issue and this service isn’t running, you will face the error 0x8024500c.

6. Install update manually

  1. Press the Win + I keys to open Windows Settings.
  2. Select Windows Update.
  3. Click on Update history.
  4. Write down the KB number of the problematic update.
  5. Visit this website.
  6. Enter the KB number of the problematic update on the search field.
  7. Download the update.
  8. Install it.
  9. Restart your PC.

Expert tip:


Some PC issues are hard to tackle, especially when it comes to missing or corrupted system files and repositories of your Windows.
Be sure to use a dedicated tool, such as Fortect, which will scan and replace your broken files with their fresh versions from its repository.

Well, chances are that the Windows Update service is having some issues. You can download the problematic update from the Microsoft Update catalog in such a case.

It is a free website with all the updates, from the latest to the old ones, should you need them.

7. Disable Proxy connection

  1. Press the Win key to open the Start menu.
  2. Open Internet Options.
  3. Switch to the Connections tab.
  4. Click on LAN settings.
  5. Uncheck the Use a proxy server for your LAN (These settings not apply to dial-up or VPN connections) option.
  6. Click OK.
  7. Restart your PC.

8. Run the DISM commands

  1. Press the Win key to open the Start menu.
  2. Open Command Prompt as an admin.
  3. Type the below commands and press Enter after each one. Dism /Online /Cleanup-Image /CheckHealth Dism /Online /Cleanup-Image /ScanHealth Dism /Online /Cleanup-Image /RestoreHealth

This solution was suggested by one user on the official Microsoft forum and has helped several users fix the 0x8024500c error code.

Last but not least, if you are having issues downloading the Windows update, and getting error 0x8024500c, then it is better to avoid the update.

This is because the update itself might carry a bug preventing it from getting downloaded.

That is it from us in this guide. If you face the Windows update error 0x80888002, check out our guide for help.

We also have a guide explaining all the steps you need to perform to fix the Windows update error 0x8007000B.

There is another guide that lists down all the solutions you must follow to fix the update error 0x8024402c.

Feel free to let us know in the comments below which one of the above solutions resolves the problem for you.

Still experiencing issues?


If the above suggestions have not solved your problem, your computer may experience more severe Windows troubles. We suggest choosing an all-in-one solution like Fortect to fix problems efficiently. After installation, just click the View&Fix button and then press Start Repair.

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