What is Error Code 0x8024402c & How to Fix It
Sometimes, virus or malware attacks may lead to this error
- The 0x8024402c error appears when users try to update the Windows OS.
- You can run into the error due to corrupt Windows update Cache files and Windows Firewall interference with the update process.
- Running a Windows Update troubleshooter, disabling Windows Firewall, and clearing the update cache files can fix the error.
Windows Updates are an essential part of computer security as it helps install patches for fixing loopholes and should never be delayed. However, many users report an error 0x8024402c that prevents them from installing updates. This article will enumerate ways to fix the error and update your PC.
Likewise, we have a guide on Windows Update error 0x8007045b and some fixes.
What causes error code 0×8024402c?
Some factors that can cause the Window update error 0x8024402c to appear on your PC are:
- Windows update temporary cache folder – The previous Windows updates installer patch files installed on your PC saves as cache files in a folder. They can become corrupt if left for a long time and cause issues with the Windows update services.
- Network connection issues – The Windows updates process may be impeded by network congestion or unstable internet connection, preventing the Windows Update service from connecting to its servers.
- Windows Firewall interference – The Windows Firewall security system can block the update process if it detects or mistakenly picks it up as a threat to the computer.
- Virus and Malware – Virus and malware attacks can cause Windows update errors on Windows 11. They can impede the connections between the computer and Windows update servers.
These causes can vary on different PCs. Nevertheless, we’ll take you through some steps for fixing the error.
What can I do if I get the error code 0x8024402c?
Before attempting any advanced troubleshooting steps, go through the following:
- Turn off background apps running on your PC.
- Fix your network connection.
- Disconnect external devices plugged into the computer.
- Restart Windows in Safe Mode and check if the error persists.
If you can’t resolve the error, go ahead with the solutions below:
1. Run Windows Update troubleshooter
- Press Windows + I key to open the Settings app.
- Click System, select Troubleshoot, then click on the Other troubleshooters.
- Go to Most frequent, select Windows Update, and click on Run.
- Follow the on-screen instructions to complete, then restart your PC.
The Windows Update troubleshooter will detect and resolve issues affecting the Windows updates process. Read our guide on ways to run the Windows Update troubleshooter on Windows 11.
2. Clear Windows Update cache via File Explorer
- Press Windows + E to open File Explorer.
- Navigate to Local Disk (C), right-click on it, and click on Properties.
- Click on Disk Clean-up, then click the Cleanup system files button.
- Check the boxes for Windows upgrade log files and Temporary Windows Installation files, then click OK.
- Exit the File Explorer and restart the PC.
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Deleting the update cache files will clear the corrupt files causing the update error. Read our article on what to do if File Explorer keeps crashing your PC.
3. Disable Windows Firewall
- Click the Start button, type control panel, then press Enter to open the Control Panel.
- Select the Windows Defender Firewall option.
- Click the Turn Windows Defender Firewall on or off option from the left pane.
- Go to the Private network settings and Public network settings, then click the radio buttons for the Turn off Windows Defender Firewall (not recommended) option.
- Exit the Control Panel and restart your PC to see if you’re able to update it.
Disabling the Windows Defender Firewall will resolve any interference it’s causing in the Windows update process and fix the 0x8024402c error.
4. Change your DNS Server Address
- Press Windows + R key to open the Run dialog box, type ncpa.cpl, and click OK to open the Network Connection page.
- Right-click your network adapter and select Properties from the drop-down.
- Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
- Tick the box for the Use the following DNS server addresses option, type 8.8.8.8 in the Preferred DNS server, and 8.8.8.8 for the Alternate DNS server, then click OK to save settings.
- Restart your PC, then try updating Windows to check if the error persists.
Resetting your DNS server address can help fix network issues impeding the update process and help the Windows Update services connect to its servers.
Read about checking and changing the DNS server on Windows 11 if you’re having trouble with the steps above.
In case you are interested in our guide about Windows Update stuck at 100% and ways to fix it, check here.
Also, check how to fix 0x800f0900 Windows Update error on Windows 11.
If you have further questions or suggestions, kindly drop them in the comments section.
Still experiencing issues?
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