Outlook is getting a new Feedback experience, including how-to for issues
The new feedback experience will allow you to look up for similar feedback and solutions.
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Key notes
- The rollout is scheduled to take place in October 2023.
- The new experience will allow you to look up similar feedback, workarounds, and how-to for your issues.
- For now, the new experience will only be available to the Web platforms.
Microsoft has been focusing on its mailing app, Outlook, in the last months, and the Redmond-based tech giant has been improving it with a lot of features. Since classic Outlook is approaching its end-of-life in 2025, most likely, Microsoft is putting all the bets on the new and improved Outlook.
And this Outlook also comes with new experiences. According to the Microsoft 365 Roadmap, Outlook will get a new streamlined Feedback experience that will allow you to get help for and solve any issues that you might encounter, effectively and efficiently.
This new Feedback experience will also allow you to add screenshots and even videos to help you explain your issues and feedback much better. Microsoft says this ability will also help them deliver solutions much faster.
A streamlined experience, diagnostics log collection and the ability to add screenshots and video make it easier and quicker for users to describe their feedback and helps Microsoft act on it.
Microsoft
The new Outlook feedback experience: What you need to know
Besides the ability to add videos, images, and screenshots to your feedback, the new Outlook feedback experience will be easier to access, as well.
For ease of discovery, the feedback entry point for Outlook for Web will be moving from the bottom of the Help pane to the Help tab of the ribbon. So, with just a few clicks, you’ll be able to access the feedback hub in no time, now that it will be in your line of sight.
And, if you have feedback related to an Outlook issue, you will now be able to look up more information related to it, including similar feedback from other users, updates on features under development, workarounds for problems, and even how-to from Help.
This would effectively give you the tools to solve the issue on your own until Microsoft comes up with a solution.
The new Outlook feedback experience will be generally available everywhere. For now, only the web platforms will get it. The rollout for it is scheduled to happen in October 2023.
What are your thoughts about it? Let us know in the comments section below.
