Asus Aura Sync is Not Working: How to Fix & Main Causes

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by Milan Stanojevic 

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Key notes

  • If you own a gaming PC, you have probably used ASUS Aura software, at least once.
  • Many users reported that ASUS Aura has stopped working for them, so today we’ll show you how to fix that.
  • You can try to reinstall the app or unblock ASIO folders, see our recommendations on how to proceed safely.
asus aura has stopped working

ASUS Aura is a great software for controlling your computer’s LED lights, but many users reported that ASUS Aura has stopped working for them.

This can be a problem, and in today’s article, we’re going to take a closer look and show you how to fix this problem once and for all.

Why is Aura sync not working?

There are several reasons why ASUS Aura is not working, but the most common one is the damaged installation.

It’s worth mentioning that other lighting control software can also interfere with Asus Aura, so you might want to remove it if you suspect that it’s causing issues.

What do I do if Asus Aura has stopped working?

1. Reinstall Asus Aura

  1. Download the latest version of Asus Aura.
  2. Run the setup file.
  3. The previous version of Asus Aura will be removed.
  4. Run the setup file again to reinstall ASUS Aura.

You can also reinstall it manually by doing the following:

  1. Open the Settings app and go to the Apps section.apps asus aura has stopped working
  2. Now uninstall the following software:
    • AURA
    • AURA Service
    • GALAX GAMER RGB
    • Patriot Viper RGB
      uninstall software asus aura has stopped working
  3. After removing these applications go to the following directory: C:Program Files (x86)
  4. Now locate and remove LightingService directory.
  5. After removing all the applications and directories mentioned above, install ASUS Aura again.

Alternatively, we recommend using a professional third-party app that along with uninstalling, will also clean leftovers.

When you remove an app manually, unnoticeable junk files will remain in your system, affecting its speed and functionality over time.

⇒ Get CCleaner

2. Unblock AsIO folders

  1. Uninstall Asus Aura software.
  2. Go to C:Program Files (x86)Io
  3. You should see several AsIO folders.
  4. Right-click the first directory and choose Properties.
    properties context menu asus aura has stopped working
  5. Now check the Unblock option and Apply and OK to save changes.
    unblock asus aura has stopped working
  6. Repeat these steps for all ASiO directories.
  7. After doing that, install Asus Aura again.

Several users reported that you need to unblock the Asus Aura setup file before you install it, so be sure to try that as well.

ASUS Aura is a decent tool, but if ASUS Aura has stopped working for you, be sure to perform a complete reinstall and fix the problem for good.

We covered software issues in the past, and you can find all of our previous articles in our PC Software section.

If you’re a gamer, be sure to visit our Gaming Hub for the latest gaming guides and fixes.

Milan Stanojevic

Milan Stanojevic Shield

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He's a PC enthusiast and he spends most of his time learning about computers and technology. Before joining WindowsReport, he worked as a front-end web developer. Now, he's one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.