How to fix Camtasia when it won’t open in Windows 10

Matthew Adams
by Matthew Adams
Windows & Software Expert
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  • The risk of not finishing your work in time is too great if Camtasia refuses to open in Windows 10.
  • To fix this, double-check Camtasia’s system requirements and make sure that Windows Media Player is enabled.
  • There are plenty of other interesting video editors to choose from today. Adobe Premiere Pro has all the features you’re looking for to effortlessly edit videos.
  • If this article made a difference, then don’t hesitate to bookmark our dedicated PC Software Hub.
Fix Camtasia when it won’t open in Windows 10

Camtasia Studio is among the best video-recording software for Windows that you can record screencast clips with. Yet, some users have stated on TechSmith forums that the Camtasia software window won’t open for them.

Thus, the software doesn’t run on their desktops or laptops. These are a few resolutions that might fix Camtasia if you can’t open the software in Windows.

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We’ll list them below, so keep on reading.

How can I fix Camtasia’s launch issues?


  1. Use an alternative to Camtasia: Adobe Premiere Pro
  2. Double-check Camtasia’s system requirements
  3. Add the Windows Media Feature Pack to Windows 10 N versions
  4. Check Windows Media Player is enabled
  5. Install the latest .NET Framework version
  6. Close Camtasia processes with Task Manager
  7. Select Windows Media Player as your default media player
  8. Clean Boot Windows

1. Use an alternative to Camtasia: Adobe Premiere Pro

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If you are sick and tired of looking for quick ways to solve Camtasia launch issues, then you’re clearly doing something wrong.

Such issues can be from the start prevented when using the very best video editing software. We’re talking about one that may help you accomplish all your professional video editing needs.

Adobe Premiere Pro dominates the mainstream video editing market for a good reason.

Its contemporary features are impossible to match. You may edit footage in any desired format, add epic soundtracks, brilliant special effects, and enjoy the power of Adobe Sensei.

Further, keep in mind that it works well with other Adobe apps – Adobe Spark, Adobe Audition, and Adobe After Effects, to name a few.

Download Adobe Premiere Pro free here


2. Double-check Camtasia’s system requirements

If you’ve never run Camtasia in Windows before, it might be worth double-checking the software’s system requirements. Camtasia won’t open if your PC doesn’t match all the required system requirements.

The image below includes the primary system requirements for Camtasia 9.

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system requirements

One essential system requirement to note is that Camtasia only runs on 64-bit Windows 10, 8 and 7. As such, the software is not compatible with any 32-bit Windows OS.

So that might be why it doesn’t open on your Windows desktop or laptop. This is how you can check if your Win 10 OS is 64 or 32 bit.

  1. Press the Type here to search button on the taskbar to open Cortana’s search box.
  2. Enter the keyword system in the search box.
  3. Click System to open the Control Panel window shown directly below.
  4. The System type detail tells you if you have a 32 or 64-bit platform.

You can’t open Control Panel? Take a look at this step-by-step guide to find a solution.


3. Add the Windows Media Feature Pack to Windows 10 N versions

The Camtasia system requirements also include the Media Feature Pack for Windows 10 N versions. Camtasia needs the Windows Media Player, which is not included with the N versions of Windows 10.

So if your platform is a Windows 10 N version, you’ll need to install the Media Feature Pack, which includes WMP.

You can download the Media Feature Pack from this page by selecting a pack from the drop-down menu and clicking Confirm.

Select the pack that’s compatible with your Windows 10 version, which will probably be 1809. Then press the 64-bit Download button.


4. Check that Windows Media Player is enabled

If you’re sure Windows Media Player is installed on your desktop or laptop, check that you have WMP enabled. Camtasia might not open if WMP isn’t enabled. This is how you can turn on Windows Media Player.

  1. Open the Run accessory by pressing the Windows key + R keyboard shortcut.
  2. Enter appwiz.cpl to open the uninstaller window shown directly below.
  3. Click Turn Windows features on or off to open the window in the snapshot directly below.
  4. Double-click Media Features to expand that category.
  5. Is the WMP checkbox selected there? If not, select the Windows Media Player check box.
  6. Then press the OK button.

5. Install the latest .NET Framework version

Microsoft .NET Framework 4.6 or higher is another essential system requirement for Camtasia 9. As such, you might need to update .NET Framework to run Camtasia.

To add the latest .NET Framework to Windows 10, click the Download .NET Framework 4.7.2 button on this webpage. Then you can open the downloaded installer to add .NET Framework to Win 10.


6. Close Camtasia processes with Task Manager

  1. Numerous users have confirmed that terminating the software’s processes can fix Camtasia when it doesn’t open. To do that, right-click the taskbar and click Task Manager to open the Processes tab shown directly below.
  2. Then look for Camtasia Studio under background processes.
  3. Select the Camtasia Studio process, and click the End task button.
  4. Select the Start-up tab to check if it includes Camtasia. If so, select Camtasia and click Disable.
  5. Try opening the Camtasia software again.

Can’t open Task Manager? Don’t worry, we’ve got the right solution for you.


7. Select Windows Media Player as your default media player

  1. Some Camtasia users have also stated that they’ve fixed the software not opening by changing their default media player to Windows Media Player. To select WMP as the default media player in Windows 10, enter the keyword Default apps in Cortana’s search box.
  2. Then click Default app settings to open the window shown directly below.
  3. Click the default video player app to open the window in the shot directly below.
  4. Select Windows Media Player from the Choose an application window.
  5. Click the default music player app to open the Choose an application window again.
  6. Then select WMP as the default music software.

8. Clean Boot Windows

Conflicting software can be another factor behind Camtasia not opening (or starting). TechSmith has confirmed that CrowdStrike is one program that conflicts with Camtasia.

You can ensure there aren’t any conflicting software by clean-booting Windows. That will remove third-party programs and non-Microsoft services from the system startup.

Follow the guidelines below to clean boot Windows 10.

  1. Right-click the Start button and click Run.
  2. Input msconfig in Run’s text box and click OK. That will open the System Configuration window shown directly below.Windows 10 browser not working
  3. Click the Selective startup radio button on the General tab if it isn’t already selected.
  4. Deselect the Load startup items option.
  5. Select the Load system services and Use original boot configuration options.
  6. Select the Services tab.
  7. Click the Hide all Microsoft services checkbox.
  8. Then you can press the Disable all button to deselect all non-essential third-party services.
  9. Press the Apply button to confirm the new settings.
  10. Click OK to close the window.
  11. A System Configuration dialog box will then open. Click the Restart button to reboot Windows.

Those resolutions might kick-start Camtasia Studio so that you can open it. First, make sure the software is compatible with your platform; and then try some of the other fixes listed above.

If Camtasia still doesn’t open, you can submit a support ticket to TechSmith on this webpage.

FAQ: Learn more about using Camtasia

  • Is Camtasia free?

You can download Camtasia, yet it is not free. As compared to similar tools, Adobe Premiere Pro is a cost-effective alternative to Camtasia.

  • Is Camtasia a one-time purchase?

Yes, you need to pay a one-time fee to permanently enjoy Camtasia. However, major release upgrades are not covered by the license price.

  • Is Camtasia Windows 10 compatible?

Yes, Camtasia should work just fine on Windows 10. Just make sure you are running a 64-bit version in order to enjoy it.

Editor’s Note: This post was originally published in December 2018 and has been since revamped and updated in April 2020 for freshness, accuracy, and comprehensiveness.

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