As part of its latest updates that it has rolled out this month, Microsoft has also issued some minor improvements that improve the printing functionality on certain devices. In this article we’re going to talk about fixes brought to A3 printing issues.
May Windows 8.1 and Windows 7 owners have been saying that they encounter errors when trying to print an A3 size document. The specific update file KB 3005781 is said to fix this, but there is also a hotfix that has been officially provided by Microsoft.
However, you need to know that in order to use the hotfix in this package, you do not have to make any changes to the registry. Here’s how the official problem has been described like:
This article describes an issue that occurs when you print an A3 size document in Windows 8.1, Windows RT 8.1, Windows Server 2012 R2, Windows 7 Service Pack 1 (SP1), or Windows Server 2008 R2 SP1. A hotfix is available to resolve this issue.
If you find yourself in this situation, go ahead and follow this secure link to download the hotfix. The problem occurs when users have a redirected printer that is created by using the Terminal Service Easy Print feature. So, when the redirected printer is used to print a document in an editor application, you cannot print the document because of incorrect page margins.
You can fix this problem either by download the above specified hotfix or by performing the latest update through Windows Update. The fix applies to the following Windows versions:
- All Windows Server 2012 R2 versions
- Windows 8.1 Enterprise/Pro/8.1/RT 8.1
- All Windows Server 2008 R2 Service Pack 1 versions
- All Windows 7 Service Pack 1 versions