FIX: My printer does not print the whole page [HP, Canon]
- Some users complained about their printers not being able to print the whole page.
- The main causes of this problem include driver issues, printer proprieties, and more.
- Visit our Printer page for fixing other problems with it or if you're looking for a new one.
- Try fixing your PC problems using our expert guides within the Tech Troubleshooting Hub.
Your printer is capable of printing single page or multi-page documents, but many users reported that the printer does not print the whole page.
The reason for this problem can be many including misconfigured printer properties, driver errors, hardware issues, or some other common issues.
If your printer is also having these issues, here are a couple of troubleshooting tips to resolve this problem.
Here’s how one user describes the issue on Microsoft Answers:
Using MS Edge, when a web page (Home Depot for instance) shows my order and has a print button. It will only print what fits on one page and doesn’t print the whole document. However, if I use chrome it works fine. I’m guessing this must be something in a setting somewhere?? Help?
What can I do if my printer is not finishing the page?
1. Reinstall the printer driver
- Press Windows key + R to open Run.
- Type control and press OK to open the Control Panel.
- Go to Programs and click on Programs and Features.
- Find your printer software and click on Uninstall.
- Reboot the system.
- Go to the printer manufacturer’s website and download the latest drivers for your model.
- Check if the problem is still there.
The manual solution above is fine, but it takes a lot of time and work. If you want to quickly update all your drivers, try using a specialized tool such as DriverFix to update all your drivers automatically.
This is a great app because you only need a couple of clicks to get to the finish line. And that without any risks of getting a wrong driver and getting even more in trouble.
Start by downloading and installing DriverFix. It will take only a few seconds and you don’t even need to find the icon for the software because it will start automatically.
It will start scanning your PC for problems with your drivers or new versions of the already installed ones.
You will receive a complete report with the list of recommended drivers.
Now you just need to decide whether you click the Update All button from the, or install only the ones you want by checking their corresponding boxes and clicking on the install button.
DriverFix
DriverFix will help you install the printer driver in just a few seconds automatically and continue printing.2. Restart the Printer
- Turn the printer off.
- Disconnect the power cord from the printer.
- Unplug the power cord from the power outlet.
- Wait for 60 seconds.
- Plug in the power cord back to the wall outlet and then reconnect the power cord to your printer.
- Turn on the printer and wait for the printer to become idle again.
- Try to print the document and check if the full document is being printed.
3. Check the Printer Preferences
- Type printer in the Windows search bar and click on Printers and scanners.
- Click on your printer and then click Manage.
- Under Manage your Device, click on Printing Preferences.
- Click the Paper or Paper/Quality tab.
- In the Type or Paper Type field, make sure that Plain Paper is selected.
- Click the Print Quality filed and set it to Draft or Normal, or click on the Graphics tab and select Standard for Quality.
- Click OK to saved the changes.
- Try to print the page again and check if you are able to print full page.
4. Update the printer firmware
- Open HP Customer Support – Software and Driver Downloads page.
- Select your printer from the list of printers and check if an update is available for your printer.
- Download and install the firmware updates.
We hope that you solved your problem by using one of our solutions. If you have any comments or solutions, leave us a line in the Comments section below.
Editor’s Note: This post was originally published in August 2018 and has been since revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness.