Can’t Type in Send to Address? Here's What to Do

Many users complain about the inability to type in the Send to address field when sending mails. The problem is common on MacBooks and can be due to numerous reasons. However, this guide will discuss basic steps for fixing the issue.

Also, you can check our detailed guide about what to do if Yahoo Mail is not receiving emails on your device.

Why can’t I type send to address?

The inability to type in the send to address field for a new mail can occur due to many factors. Some are:

• Technical issues – There might be technical problems with the website or the browser you’re using, such as server issues or bugs from outdated browsers that prevent the input field from working.
• Browser issues – Most users have complained they encountered the issue primarily on the Safari browser. This could mean an incompatibility between the website and the mail app you’re using, leading to issues with typing in specific fields.

These are just a few potential causes, which can vary depending on your context and platform. Nonetheless, we’ll take you through detailed fixes for fixing the problem.

What to do if I can’t type in send to address?

Before proceeding with any advanced troubleshooting steps, try the following preliminary checks:

• Check for input focus – Ensure that the cursor or input focus is in the correct field. Click inside the Send to address field to ensure it is active and ready for input.
• Refresh the page or browser – Sometimes, the issue can be temporarily resolved by refreshing the page or restarting the browser. Use the refresh button in your web browser or close and reopen the browser to see if the problem persists.
• Sign out and sign in to your account – It will register your account on the device and resolve any account issues liable to cause the issue.
• Test with a different browser or device – If you can successfully type in the Send to address field using an alternative browser like Chrome, the issue may be specific to Safari.

If you still can’t type in the send to field, go ahead with the fixes outlined below:

1. Use the open in new tab button

1. Launch Outlook for web.
2. Compose the message you want to send out, then click the arrow button next to the trash bin in the top right corner.
3. Clicking the button will pop it out into a new window, and you should click on the recipient fields.

The above steps should fix the problem. If it doesn’t, then you need to troubleshoot the browser.

2. Clear Safari’s history and data

1. Launch the Safari browser, click on the History menu, and select Clear History from the drop-down.
2. Choose the Time range as all history and click on Clear history.

Some users have claimed this solution worked for them. Hence, clearing the history will delete the corrupt files prompting the error.

Check our article about quick ways to clear the computer cache on your Windows PC.

3. Update Safari

1. Click on the Apple menu icon and click on App Store from the drop-down options.
2. Then, click on the Updates tab.
3. Click on the More link beside Software updates.
4. Locate Safari update in the next window and click Update.
5. Wait for the process to complete.

Updating the Safari browser will fix bugs affecting the mail app and install the new features to improve its performance.

In conclusion, check our guide on fixing issues with Outlook connecting to a server or Gmail on your PC.

If you have any questions or suggestions regarding this guide, kindly comment below.