ChatGPT is Not Working? You Can Fix it in 3 Steps + Video

High traffic can sometimes cause this and other problems to appear

Fix » Web Apps

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by Kazim Ali Alvi 

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fix Chat GPT when it is not working

Many users reported that ChatGPT is not working for them, and this can be a big problem and prevent you from getting the information you need. Sometimes, server issues or high traffic can cause this problem. Connection problems or browser bugs can also lead to this issue.

Before we try more advanced solutions, you can use GhatGPT in a different browser or wait a few minutes and try again.

How to fix ChatGPT if it’s not working?

1. Clear the cookies

  1. Click on the ellipsis near the top-right corner, and choose Settings.settings
  2. Select Privacy and security from the navigation pane, and click on Cookies and other site data.cookies and other site data
  3. Click See all site data and permissions.see all site data and permissions
  4. Search for openai.com in the text field, and click on the Delete icon for the website.delete cookies to fix chat gpt not working
  5. Again, click Clear in the confirmation prompt.clear

Clearing cookies of your browser and usage of simple prompts can also help you fix similar issues like Error in Moderation; read this guide to learn more.

2. Disable all extensions

  1. Click on the Extensions icon, and then select Manage extensions from the flyout menu.manage extensions
  2. Now, disable the toggle for all the extensions listed here.disable to fix chat gpt not working
  3. Check whether ChatGPT now works. If it does, start enabling them one at a time until the problem reappears. As soon as it does, the extension enabled last triggered the issue.
  4. So, click on the Remove button under it.remove to fix chat gpt not working
  5. Again, click on Remove in the confirmation prompt.remove

3. Contact the ChatGPT support

If nothing works, you should contact ChatGPT support and ask them for advice. There’s a chat box on the support website to raise a ticket, though don’t expect a quick response from their end.

ChatGPT support page

That’s it! With these solutions, you can improve things if ChatGPT is not working.

And if you’re looking for a quick way to fix Error in Moderation on ChatGPT, take a closer look at our dedicated guide. We also have a guide on what to do if you encounter a ChatGPT network error that you shouldn’t miss.

These aren’t the only issues. Many reported errors while validating credentials, and some even get a message saying that ChatGPT is not available in their country.

Remember to share your ChatGPT review in the comments section below. Also, drop any other solutions that you may know of.

More about the topics: artificial intelligence, ChatGPT

Kazim Ali Alvi

Kazim Ali Alvi Shield

Windows Hardware Expert

Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He's specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem. Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He's also one of our experts in Networking & Security.