Chat GPT Not Working? Basic Steps to Try

Find out what our experts have say about the problem

by Kazim Ali Alvi
Kazim Ali Alvi
Kazim Ali Alvi
Author
Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows. And at times, unscrewing the device to take... read more
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Reviewed by Alex Serban
Alex Serban
Alex Serban
Windows Server & Networking Expert
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
Affiliate Disclosure
  • Chat GPT is a chatbot developed by OpenAI and has created a storm amongst tech enthusiasts across the globe.
  • For many users, Chat GPT was not working, which was usually due to corrupt browser cookies or conflicting extensions.
  • To fix things, make sure you have a stable Internet connection, disable extensions, and clear browser cookies, amongst other solutions.
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ChatGPT is an AI-powered chat tool developed by OpenAI. Though still in the initial days, it has gained widespread popularity, with users from across the globe trying the latest innovation. However, many found that ChatGPT is not working.

ChatGPT allows users to have their queries answered, be it anything from software code to science and history, amongst others. It’s constantly working the database based on feedback from users and through interactions. Let’s find out why it’s not working for you.

Why is my ChatGPT not working?

Here are a few reasons ChatGPT is not working or loading:

  • Server issues – In some cases, it was an issue at ChatGPT’s end, usually one to do with the server, that led to the problem.
  • High traffic – If a lot of users try to access ChatGPT at the same time, it may stop working.
  • Issues with the Internet – If you don’t have a stable Internet connection, it might lead to issues. Use an Internet speed tester to find if this is indeed why ChatGPT not working.
  • Corrupt browser cache or cookies – Corrupt browser cache and cookies, too, can cause issues opening or using a website, including ChatGPT.

How to fix ChatGPT not working?

Here are a few simple tricks we recommend you try first:

  • Try a different browser to run ChatGPT. Opera, Chrome, Firefox, and Edge are usually compatible with all websites, so give one of these a try.
  • Make sure ChatGPT is available in your country. There are still a few where it’s unavailable, and as a result, ChatGPT is not working for people in those regions.
  • If the screen reads, We’re experiencing exceptionally high demand. Please hang tight as we work on scaling our systems., wait for a while for ChatGPT to be up again. The chatbot has emerged as a popular tool and is seeing high traffic worldwide. So, you might want to try using it another time, say in a few hours or so.

If none of this help, go to the ones listed next.

Note icon
NOTE
The steps here are for Google Chrome. Though if you are using another browser, the process is similar.

1. Clear the cookies

  1. Click on the ellipsis near the top-right corner, and choose Settings.settings
  2. Select Privacy and security from the navigation pane, and click on Cookies and other site data.cookies and other site data
  3. Click See all site data and permissions.see all site data and permissions
  4. Search for openai.com in the text field, and click on the Delete icon for the website.delete cookies to fix chat gpt not working
  5. Again, click Clear in the confirmation prompt.clear

That’s it! Now, relaunch the browser and check if ChatGPT now starts working on your PC.

3. Disable all extensions

  1. Click on the Extensions icon, and then select Manage extensions from the flyout menu.manage extensions
  2. Now, disable the toggle for all the extensions listed here.disable to fix chat gpt not working
  3. Check whether ChatGPT now works. If it does, start enabling them one at a time until the problem reappears. As soon as it does, the extension enabled last triggered the issue.
  4. So, click on the Remove button under it.remove to fix chat gpt not working
  5. Again, click on Remove in the confirmation prompt.remove

In case it wasn’t the cookies, check if you have conflicting extensions installed and remove these. This should do the trick for most when ChatGPT is not working.

4. Contact the ChatGPT support

If nothing works, it’s best that you contact ChatGPT support and ask them for advice. There’s a chat box on the support website to raise a ticket, though don’t expect a quick response from their end.

ChatGPT support page

That’s it! With solutions, you can fix things if ChatGPT is not working. Though, if it’s a network issue or one with speed, find out how you can increase the Internet speed in no time.

Do not forget to share your review of ChatGPT in the comments section below. Also, drop any other solutions that you may know of.

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