ChatGPT Bad Gateway: What Does It Mean & How to Fix It

Expert solutions to regain access to your favorite chatbot

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fix bad gateway error on ChatGPT

Users encountered a network error, but recently, the Bad Gateway error on ChatGPT has been widely reported. For some, things started to work fine in an hour or two, while others reported extended outages for over two days.

The Bad Gateway error on ChatGPT indicates an issue with the backend server. In this case, there isn’t much users can do except wait for the downtime to pass. However, you can also perform a browser hard refresh by pressing Ctrl + Shift + R, or try connecting to a different network.

How do I fix the ChatGPT Bad Gateway error?

Tip icon Tip
There are no sure-shot fixes for the u003cemu003eBad Gatewayu003c/emu003e error since it has to do with an issue at the backend, but we identified a few tricks and workarounds that could help you access ChatGPT during the downtime. Before you proceed, make sure to u003ca href=u0022https://status.openai.com/u0022 target=u0022_blanku0022 rel=u0022noreferrer noopeneru0022u003echeck the ChatGPT Statusu003c/au003e first.

1. Login using a free account

A common observation made during the previous phase of the Bad Gateway error on ChatGPT was that the users with a free account were able to sign in rather quickly, while it was the Plus subscribers who had a hard time.

Signup error on ChatGPT

So, use your free account to access ChatGPT. However, if you haven’t yet created a free account and are trying to register during the downtime, chances are, the Signup is currently unavailable, please try again later error may appear.

2. Disable the VPN

If the Bad Gateway error on ChatGPT is region-centric, i.e., being faced by users in a particular state or country and not worldwide, using a VPN might help. When routing the connection via a VPN, select the servers for the country where the chatbot is running.

There are several free and paid VPN tools available, though the free options usually have limited features and servers. Also, Opera has a built-in free VPN, so you could try using the browser.

3. Clear browsing data or use the incognito mode

Note icon NOTE
The steps listed here are for Chrome, but the process to clear browsing data remains pretty much the same for every browser.
  1. Launch your browser, and press Ctrl + Shift + Del to open the Clear browsing data option.
  2. Now, select All time from the Time range dropdown menu, tick the checkboxes for all three, Browsing history, Cookies and other site data, and Cached images and files, and then click on Clear data.clear browsing data
  3. Finally, restart the browser for the changes to fully apply and try accessing ChatGPT.

In case others are able to access ChatGPT while you are the only one facing the Bad Gateway error, it’s likely to do with the browser cache and cookies, and clearing them should do the trick. Alternatively, you could use the incognito/private mode in your browser.

That’s all we have on the error! If these don’t work out, we recommend you wait out the downtime or contact ChatGPT support for a resolution.

Also, go through our step-by-step guide on using ChatGPT in WhatsApp.

This isn’t the only issue, and many have experienced error 1015 in ChatGPT, but we covered it in another article, so go ahead and check it out.

We will keep adding more solutions as soon as they are found. Until then, if you know any, drop them in the comments section below.

More about the topics: ChatGPT