- Many users reported getting the ERR_CERT_SYMANTEC_LEGACY error when trying to open a web page in Chrome.
- Fixing this issue is simple and we are exploring a few solutions in this article.
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The ERR_CERT_SYMANTEC_LEGACY error can arise when users try to open website pages in Google Chrome.
In many cases, that issue is due to users trying to open webpages with Symantec certificates that more recent Chrome versions no longer support.
However, it can also be due to a few other factors that some users might be able to fix with the resolutions below.
How can I fix the Chrome ERR_CERT_SYMANTEC_LEGACY error?
1. Open the page in another browser
It is most likely that the page error arises due to antiquated Symantec certificates that Chrome (and Firefox) no longer supports.
In which case, there isn’t that much you can do to resolve the issue in Chrome.
However, the same page will probably still open fine in Opera so, try opening the webpage in this browser.
Opera is a great browser when it comes to fast browsing, online security, and customization features. Your device will be at all-time protected from malware and annoying ads with the free VPN and built-in adblocker.
The way you can manage the opened tabs is pretty amazing as well. The workspace features, Search in tabs, and integrated Facebook and Instagram messenger allows you to optimize your work and keep everything only one click away.
OperaIf you want a reliable browser, fast connection with a flexible and easy to customize interface then this is your best choice!
1. Check Windows 10’s date and time settings
- Double-click the system tray clock.
- Press the Windows key + S keyboard shortcut.
- Enter the keyword date in the search utility.
- Select Date & time settings to open Settings.
- Turn on the Set the time automatically option if that setting is off.
- If Set the time automatically is selected, turn off that setting.
- Next, click Change.
- Enter the right time and date.
- Click the Change button.
2. Turn off Chrome extensions
- Click the Customize and Control Google Chrome button.
- Select More tools and Extensions.
- Turn the toggle switch for each browser extension off.
3. Turn off antivirus utilities
The ERR_CERT_SYMANTEC_LEGACY error might sometimes be due to third-party antivirus utilities.
Try temporarily turning off third-party antivirus software. You can usually do that by right-clicking an antivirus utility’s system tray icon and selecting a disable option off some description.
Thereafter, try opening the same website page in Chrome with the antivirus utility disabled.
5. Contact the website’s webmaster
If you can open the same webpage ok in an alternative browser, get in touch with the website’s webmaster.
The website might include a contact link somewhere with which you can send email to webmaster.
Tell the webmaster that you can’t open his website’s pages with Google Chrome due to an ERR_CERT_SYMANTEC_LEGACY error. Then the webmaster will probably realize that he needs to replace the certificate on the site with a new one to fix the issue.
Those are a few potential fixes for when you can’t open web pages in Google Chrome. Do you have any other fixes for this? If so, you can state what they are in the comments section below.
Editor’s Note: This post was originally published in May 2020 and has been since revamped and updated in August 2020 for freshness, accuracy, and comprehensiveness.