FIX: Conexant HD audio microphone driver not working

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Last update:
Affiliate Disclosure

  • Your microphone is an important peripheral, and an integral part of your ability to communicate with others.
  • Many users have reported that their Conexant HD audio microphone driver is not working.
  • To learn more about fixing Microphone issues, go to our Microphone Fix Hub.
  • If other attached devices are giving you a hard time, we have an entire Peripherals Fix section.
Conexant HD Audio Microphone Driver not Working
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Has your microphone stopped working after you installed the latest Windows 10 build? Well, I can tell you that you are not the only user who is having an issue with the audio drivers on Windows 10.

Follow the lines below and you will be able to fix your audio microphone driver and get going with your normal daily work.

Although your Microphone is showing as a normal default operational device in the Control Panel window, unfortunately, you cannot access Cortana.

The troubleshooting steps described involving using the built-in device troubleshooter to see if there is anything wrong with the device itself, uninstalling the driver and install it back in, and removing errors affecting the system.

The article below also covers the following topics:

  • Conexant ISST audio microphone not working
  • Conexant SmartAudio HD microphone not working
  • Conexant microphone not working

How do I fix the Conexant HD audio microphone driver?

  1. Download the latest audio drivers from your hardware manufacturer’s website
  2. Make sure that the microphone is enabled
  3. Launch Windows Troubleshooter
  4. Update the audio driver
  5. Change the default format of your microphone
  6. Run a full system scan
  7. Update your OS

1. Download the latest audio drivers

Use the Device Manager

  1. Go to Start > type device manager > double click the first result to launch the Device Manager.
  2. Locate the audio device driver in the left-hand pane.
  3. Right-click on it > select Update Driver.update audio driver
  4. After you successfully updated the driver, reboot your computer.
  5. Check again if your microphone is working correctly.

Update drivers manually

  1. If the update driver feature failed, to go on the manufacturer’s website and download the latest driver from there.
  2. After you successfully downloaded the driver, go to the directory where you saved it and right-click on it.
  3. From the menu that appears, select Run as Administrator
    • Note: if you are asked for an administrator account and password please type it in.
  4. Run the installation process normally and reboot your operating system afterward.
  5. Check again if you still have issues with your microphone.

Update drivers automatically (suggested)


Downloading drivers manually is a process that carries the risk of getting the wrong driver installed, which may lead to serious malfunctions.

The safer and easier way to update drivers on a Windows computer is by using an automatic tool such as DriverFix.

Run a System Scan to discover potential errors

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Not only does it spare you the hassle of having to visit each manufacturer’s website and manually downloading the drivers, but by using it you also know you have the latest version as well.

This is because DriverFix is powered by libraries of drivers that are constantly updated whenever a developer releases a new driver.

On that note, you can set Driverfix to remind you from time to time to check for new drivers, so the latest that your hardware can handle is always just a few clicks away.



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2. Make sure that the microphone is enabled

  1. Right-click on the speaker icon in the task tray > select Recording devices.
  2. Select your microphone > Properties.check microphone
  3. Make sure that the microphone is enabled.

enable microphone windows 10 pc

3. Launch Windows Troubleshooter

  1. Go to search box and type troubleshoot > double click on the first result.
  2. Under Find and fix other problems, click on Hardware and Devices > launch the troubleshooter.fix Conexant HD audio microphone driver
  3. Once the troubleshooting process completes, reboot your Windows 10 computer.
  4. Check again if your microphone is now working properly.

4. Change the default format of your microphone

  1. Right-click the Sound icon in the bottom right of your screen > Recording
  2. Double click on the microphone to open Properties > click on Advanced
  3. Under the Default Format, choose any of the 16-bit options.change microphone format
  4. Click Apply, then OK.

5. Run a full system scan

  1. Go to Start > type ‘defender’ > double click Windows Defender to launch the tool.
  2. In the left-hand pane, select the shield icon.
  3. In the new window, click the Advanced scan option.
  4. Check the full scan option to launch a full system malware scan.


Malware may cause your microphone to stop working. Perform a full system scan in order to detect and remove any malware running on your computer. You can use Windows’ built-in antivirus, Windows Defender, or third-party antivirus solutions.

6. Update your OS

Make sure that you’re running the latest Windows OS updates on your machine. Microsoft constantly rolls out Windows updates in order to improve the system’s stability and fix various issues, including microphone bugs that may trigger Conexant HD Audio Microphone Driver issues.

To access the Windows Update section, you can simply type “update” in the search box. This method works on all Windows versions. Then go to Windows Update, check for updates and install the available updates.

And there it is, you now have above some easy methods that will get your Conexant HD audio microphone up and running in Windows 10.

Also, if you do run into any more issues along the way drop us a line in the comments section of the page situated below and I will help you further as soon as possible.

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