How to Connect a Bluetooth Mouse to Windows 8, 8.1

By: Marian Cularea
3 minute read

If you upgraded to Windows 8 or Windows 8.1 and your Bluetooth mouse failed to connect after the upgrade then read below this article to find out more on how to connect your Bluetooth mouse on Windows 8, 8.1. Your Bluetooth might fail to connect for several reasons on your Windows 8 and 8.1 but don’t worry because we are going to solve this issue by doing a few easy steps below.
bluetooth issues with Windows 8, 8.1
First of all before we start the troubleshooting in Windows 8 and 8.1 we will need to check the batteries of the mouse or any other Bluetooth device because if the batteries don’t have the sufficient power then your Windows 8 PC or laptop will fail to receive the transmission of the mouse therefore failing to connect to your Bluetooth feature.

Tips on how to solve connection issues with Bluetooth mouse on Windows 8 and Windows 8.1

  1. Press and hold the buttons “Windows” and “R”.
  2. Now that you have the “Run” window opened we need to type in the search box “services.msc” (type the word without the quotes).
  3. After you finished typing hit the “Enter” on the keyboard.
  4. Now a “Services” window will pop up, we need to look in the list presented for “Bluetooth Support Service”.
  5. Double click (left click) on “Bluetooth Support Service” after you find it.
  6. Click (left click) on the “General” tab presented in the upper side of the window you opened (Bluetooth Support Service Properties).
  7. In the “General” tab click on the menu next to “Startup type” and click(left click) on “Automatic”
  8. Now we need to click (left click) on the “Log on” tab in the upper side of the Bluetooth window.
  9. Click (left click) on “This Account” in order to enable this feature.
  10. Type in there your account name or browse to find the account name.
  11. After the above step we need to delete the “Password” field and the “Confirm Password” field.
  12. Click(left click) on “OK” in the lower side of the Bluetooth window.
  13. Reboot the Windows 8, 8.1 PC or laptop.
  14. After the PC or laptop boots up we need to install the latest Bluetooth drivers available on the manufacturer’s website for Windows 8 or Windows 8.1.

If the above steps don’t solve your Bluetooth mouse issue then we will need to do the steps presented below:

There might be a possibility that you wont find the Bluetooth drivers for Windows 8 or Windows 8.1 .

  1. Press and hold the buttons “Windows” and “R” .
  2. After you have the “Run” window opened we need to type in there “regedit”.
  3. Hit the “Enter” button on the keyboard.
  4. Now that the “Registry Editor” window is opened we need to click (left click) on “HKEY_LOCAL_MACHINE”.
  5. In the “HKEY_LOCAL_MACHINE” folder we need to click (left click) on “SOFTWARE”.
  6. In the “SOFTWARE” folder we need to click (left click) on “Microsoft”.
  7. In the “Microsoft” folder we need to click (left click) on “Windows NT”.
  8. In the “Windows NT” folder we need to click (left click) on “CurrentVersion”.
    Note: the path should look like this “HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows NT/CurrentVersion”
  9. In the “CurrentVersion” folder we will need to look on the right side for the file “CurrentVersion” and double click (left click) on it.
  10. After the “Edit String” window pops up we need to modify the value in there from “6.3” to “6.2”.
  11. Click (left click) on “OK”.
  12. Reboot the Windows 8 PC and check your Bluetooth mouse to see if it works.

Above you have 2 ways on how to fix your Bluetooth transmission on Windows 8 or Windows 8.1 in order to recognize your mouse. Write us below if you have any questions regarding this article and we will see what we can do to help you further.

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