Failed to connect to Ingest in Mixer [FIX]

Milan Stanojevic
by Milan Stanojevic
Windows & Software Expert
Milan has been enthusiastic about PCs ever since his childhood days, and this led him to take interest in all PC-related technologies. Before joining WindowsReport, he worked as a front-end web developer. Read more
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Mixer is one of the best platforms for streaming videos online. The service owned by Microsoft helps people stream video content such as online games.

So, the platform must work properly for everyone. Unfortunately, this is not always the case. Many users reported a major issue while using Mixer to stream videos. They failed to connect to the ingest server on Mixer.

The ingest servers are important for taking in video traffic and distributing to edge servers.

Also, several users encountered the “Failed to connect to Ingest” error message while trying to stream the games they play on Xbox.

Fortunately, there are some easy solutions available and today we will show you what to do if you encounter this problem.

Fix connection issues with Mixer

1. Unlink and relink your Microsoft account

The solution is as easy as it gets. You just need to unlink and relink your account from Microsoft.

2. Reset your modem or router

Sometimes, your modem or router could cause this issue. So, you might have an internet connection issue.

To fix that, reset your modem/router. Every device should have a reset button. Search this button on your model and press it.

Fix network problems with the help of our comprehensive guide!

3. Reboot your console

If your network connection is not the culprit and the problem persists, try rebooting your Xbox console.

Hold the power button for at least 10 seconds while the system is on.

Press the button again to start the console. The cache is cleared, your data is preserved, and some settings are reverted to default.


The “Failed to connect to Ingest” error is one of the most frequently met problems in video streaming. Luckily, the solutions to solve this error are not complicated or technical.

All the solutions above signify a syncing issue, whether on servers, your Microsoft account, or your console. So, unlink and relink your Microsoft account, reset your modem, or reboot your console.

If these methods don’t work, your problem might be more complicated and you’ll need technician support. Contact the Mixer team and describe your problem to start streaming videos again.

Did our solutions help you Did you find another method to fix the problem? Do let us know in the comments section below!


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