Connection between computer and VPN server interrupted [Fix]

Vlad Constantinescu
by Vlad Constantinescu
VPN Expert & Privacy Advocate
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  • In order to protect your privacy and connection security, a VPN must be stable. However, sometimes, even VPNs experience runtime errors.
  • If your VPN refuses to connect, or the connection to the VPN server is interrupted, our guide will tell you what to do.
  • Check out our best VPNs that are less likely to trigger connection errors.
  • Visit our How-To Hub to discover more about fixing various VPN-related issues.
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VPN are generally known as privacy-protection tools, but do you know what VPN stands for? It’s short for Virtual Private Network, and it’s exactly what you think it is.

Networks are usually a conglomerate of interconnected devices that are linked together by either Ethernet cables or bound by a channel (WiFi). However, networks can also be emulated by software, and that’s how the concept of VPN took place.

A VPN creates a network of devices that are not necessarily in close proximity to one another. For instance, you can create a VPN and be on the same network as your friend from another country.

Or, for instance, say you work from home for a foreign company. Setting up a VPN can help you be on the same network as your colleagues and access company resources from the comfort of your own home.

However, even virtual networks can sometimes experience some unpleasant

Note that the VPNs we’re talking about is not the same as consumer VPNs.

How to fix error 807: Network connection interrupted

If the connection between your computer and the VPN was interrupted

  • Disable your firewall temporarily, to rule it out as one of the causes
  • Do the same for your antivirus/antimalware software
  • Restart your router and disable its firewall temporarily
  • Switch to a wired connection
  • Disconnect from the troublesome server and try connecting again
  • If possible, check the host server and restart it
  • Check whether the connection details are correct or haven’t changed
  • Restart your computer

Performing these steps can help you restore the connection between you and the VPN server. If your connection was interrupted, it could be caused by the following:

  • Your PC settings have changed
  • The settings of the host VPN server have changed
  • Security settings/software affect your connection
  • The VPN server has reached its maximum capacity

Getting error 807 from your VPN? Our comprehensive guide can help you fix it in no time.


More often than not, restarting your computer (the client PC) should fix the issue. So you might want to start with that.

If the server is not responding

In this case, you’ll usually see something along the lines of the network connection between your PC and the VPN server could not be established.

If the server is not responding and you can’t establish a connection to your VPN server, try the following fixes:

  • In the VPN connection’s properties section, set your VPN type to AutomaticChange VPN type
  • Check if the correct IP address and hostname are correct
  • Reset your router
  • Try pinging the VPN server, to see if it’s still online and reachable
  • Check if your PC’s firewall settings allow VPN traffic

Error 807 can be easily fixed

All things considered, if you encounter error 807 or any other similar error with your VPN connections, it’s not a bad idea to start with the basics. Make sure you troubleshoot your side of the connection and try restarting your PC first.

Most of the time, restarting your PC or the VPN server does the trick.

However, if the issue has a more complicated cause, such as it reaching its maximum number of connections, there’s nothing much you can do about it other than waiting it out or increasing its capacity.

FAQ: Learn more about fixing VPN connection errors

  • How to fix error 807?

You can try changing your VPN, install another antivirus software, or modify your firewall settings. If you want to find out more, check out our comprehensive guide on fixing VPN error 807.

  • What is the best error-free VPN?

If you’re looking for an efficient, stable VPN service, check out our best VPN recommendations.

  • Can I set up a VPN server home?

Yes, you can easily turn your PC into a VPN server. Check out our detailed guide to see exactly how you can do that.