Cortana cannot recognize music: Here are some alternatives

By: Madeleine Dean
2 minute read
cortana music recognition not working

Microsoft recently ended support for the popular Groove music streaming service. Unfortunately, this decision lead to an annoying problem among Windows 10 users: Cortana can no longer recognize songs.

Microsoft’s virtual assistant music recognition feature is attached to Groove Music, but since the service has been retired, this also means that this option is no longer available.

Jason Deakins, who works on Cortana at Microsoft confirmed the bad news on Twitter:

What you are seeing is expected. Due to the shutdown of the Groove Music service Cortana music recognition has also been retired.
— Jason Deakins (@JasonDeakins) January 3, 2018

Now, when you try to use Cortana’s music recognition icon, a “Song unrecognized” error message appears on the screen, informing you that “this service has been retired.”

Many Windows 10 users criticized this decision, saying that the removal of Groove Music is one of the worst decisions Microsoft has ever made. The company is always boasting about Cortana’s top-notch AI capabilities, but the decision to remove the music recognition feature makes the assistant less appealing to users. Indeed, there are many Windows 10 users who enabled Cortana exclusively for its music recognition feature.

Alternatives to Cortana’s music recognition service

The good news is that there are plenty of music recognition software out there that you can use for song identification.

As a matter of fact, Windows Report already compiled a list of the best music recognition tools that you can use on your Windows 10 computer.

Check out our list, read the description for each program and install the one that best suits your needs.

What do you think about Microsoft’s decision to remove Groove Music and its subsequent consequences?

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