How to delete all data from a Surface tablet or PC

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
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How to erase all data from a Surface tablet or PC
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If you want to sell your Surface device, you’ll probably want to wipe its hard drive. Microsoft has you covered on that one as it recently released a new tool that will help you do just that.

The tool is called Surface Data Eraser and is developed by Microsoft. Surface Data Eraser is available for free, and you can download it from Microsoft’s site. But you need to keep in mind that this tool isn’t compatible with all Surface devices.

Only newer ones — the Surface Pro 2, Surface 3 and Surface 3 LTE, Surface Pro 3 , 4, 5, 6 and Surface Book — are compatible with Surface Data Eraser. It won’t work on the Surface RT, Surface 2, and Surface Pro.

How to use Surface Data Eraser

Before you can use Surface Data Eraser to completely clean your Surface device, you need to set it up first (just like you do with Windows 10 itself). Here’s what you need to do:

  1. Download Surface Data Eraser from Microsoft’s official download center.
  2. Install Surface Data Eraser on your device.
  3. Plug in a USB stick with at least 4GB of storage.
  4. Start Microsoft Surface Data Eraser, and click Build to begin the media creation process.
  5. Click Start when the Guidance screen shows up.erase surface data
  6. Choose the USB drive you want to install Surface Data Eraser on, and click Start.erase surface data 1
  7. Wait for the process to finish.
  8. Once the creation process is done, you’ll be notified, and you can close the creation tool.

Now that you’ve created the installation media, you can use the tool to wipe your Surface’s hard drive. Here’s how to delete all data from your surface with Surface Data Eraser:

  1. Plug in the bootable Microsoft Surface Data Eraser USB stick into your Surface device.
  2. Ensure your system firmware is set to boot to USB.
    • Turn off your Surface device.
    • Press and hold the Volume Up button.
    • Press and release the Power button.
    • Release the Volume Up button.)
  3. SoftwareLicenseTerms text file will show up. Close the file and type accept into the Command prompt to accept the terms.erase surface data 2
  4. Now, enter one of the following commands and press Enter.
    • S to start Data Erase – Select this option to begin the data erase process. You will have a chance to confirm in the next step.
    • D to perform Diskpart – Select this option to use diskpart.exe to manage partitions on your disk.
    • X to shut device down – Select this option to perform no action and shut down the device.erase surface data 3
  5. Once the process is done, type S, and press Enter to restart your device.

After running this tool, all the data from your Surface device will be deleted. If you have some questions about the tool or the process of deleting the data, you can let us know in the comments section below or you can visit Microsoft’s official TechNet page for more details.

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This doesn’t work unless you have the attached microsoft keyboard, as the touch screen is inoperative in this mode.