Didn't Receive Gears of War: Reloaded Code? Explainer

Reading time icon 2 min. read


Readers help support Windows Report. We may get a commission if you buy through our links. Tooltip Icon

Read our disclosure page to find out how can you help Windows Report sustain the editorial team. Read more

Many players who own Gears of War: Ultimate Edition are wondering why they haven’t received their Gears of War: Reloaded access code. Whether you own the game on disc or digital, this guide covers what’s going on, who’s eligible, and what steps to take.


🔍 Who Is Eligible for the Gears of War: Reloaded Code?

Microsoft and The Coalition confirmed that eligible players will receive a code via Xbox messages. You’re eligible if:

  • ✅ You pre-ordered the digital Ultimate Edition
  • ✅ You have Xbox Game Pass Ultimate or PC Game Pass
  • ✅ You owned the Ultimate Edition before May 5, 2025

Note: Game Pass subscribers don’t need a code — the game should appear automatically in your library.


📦 What About Physical Disc Owners?

If you own the disc version of Gears of War: Ultimate Edition, you may still receive a code. Several users have confirmed receiving theirs via Xbox Message Center, though the rollout seems slower and less consistent for disc-based editions.


🕐 When Are Codes Being Sent Out?

Codes began rolling out on June 11, 2025, in waves — so not everyone will get them at once.

If you’re eligible and haven’t received yours yet:

  • Be patient — delays are common
  • Double-check that your Xbox account region and game ownership are valid

✉️ Where to Find Your Code

Check your:

  1. Xbox console – Messages or Notifications
  2. Xbox mobile or PC app – same inbox syncs across devices
  3. Look for a message from Xbox Live or Microsoft

That’s where your code will appear if issued.


Still No Code After June 13?

If it’s past June 13–15 and there’s still no code:

  • Go to Xbox Support
  • Choose chat support or request a callback
  • Provide proof of game ownership and your Microsoft account

Support may reissue your code if you’re eligible but were missed in the automated rollout.

User forum

0 messages