How to fix Dism.exe error 1392 on your Windows computer

By: Elsie Otachi
5 minute read
DISM.EXE ERROR 1392

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Dism.exe error 1392 is usually displayed whenever a file or directory is corrupted, and unreadable.

The location specified in the error message states that some temporary files are corrupt. Since the files are only temporary, one of the quick fixes you can do is to delete the mentioned file in the error message and check if the issue persists.

The error is caused by missing system files or broken corrupt data, which should be fixed as soon as possible so as to prevent further hardware and app damage, as this can lead to system crashes, data loss or hardware failure in most cases.

Error 1392 is manifested in issues like warning messages, slow or lagging PC performance, system freeze, program lock-up, startup or shutting down problems, and errors in installation of apps or other programs and updates.

If you tried to delete the temporary file and nothing happens, try the other solutions listed here.

How to fix Dism.exe error 1392

    1. Perform an SFC scan
    2. Run Check disk to check and fix disk errors
    3. Temporarily disable antivirus program
    4. Scan your computer for malware
    5. Clean out junk files with Disk Cleanup
    6. Perform a system restore

Solution 1: Perform an SFC scan

Whenever you find the dism.exe error 1392, most likely there are corrupted files and a system file checker scan will bring up such files as it scans all protected system files, and then replaces the incorrect versions, with the genuine, correct Microsoft versions.

  • Click Start
  • Go to the search field box and type CMD
  • Go to Command Prompt
  • Right click and select Run as Administrator

DISM.EXE ERROR 1392

  • Type sfc/scannow

DISM.EXE ERROR 1392

  • Press Enter

Restart your computer and check if dism.exe error 1392 goes away.

Solution 2: Run Check disk to check and fix disk errors

You should every so often use the Check Disk tool to check the integrity of disks. This examines disks and can correct many types of common errors on FAT16, FAT32, and NTFS drives. One of the ways Check Disk locates errors is by comparing the volume bitmap with the disk sectors assigned to files in the file system.

Check Disk can’t repair corrupted data within files that appear to be structurally intact. You can run Check Disk from the command line or through a graphical interface.

  • Right click Start and then select Command Prompt (Admin)

DISM.EXE ERROR 1392

  • Type the following command: chkdsk /f h: and then press enter (h is the drive with the disk.exe error 1392 problem)

You can also try the following command: chkdsk  /F /R and then press enter

Note: Check Disk will analyze the disk and return a status message regarding any problems it encounters. Unless you specify further options, Check Disk won’t repair problems, but, in order to find and repair errors on drive C, use chkdsk /f C:

When you use this command, Check Disk performs an analysis of the disk and then repairs any errors it finds, provided the disk isn’t in use. If it is in use, Check Disk displays a prompt that asks whether you want to schedule the disk to be checked the next time you restart the system. Click yes to schedule this check.

The complete syntax for Check Disk is as follows:
CHKDSK [volume[[path]filename]] [/F] [/V] [/R] [/X] [/I] [/C] [/L[:size]]

  • V is for volumeso as to set the volume to work with
  • path/filenameSpecifies files to check for fragmentation (FAT16 and FAT32 only)
  • /FFixes errors on the disk
  • /VDisplays the full path and name of every file on the disk (FAT16 and FAT32); displays cleanup messages if any (NTFS)
  • /RLocates bad sectors and recovers readable information (implies /F)
  • /XForces the volume to dismount first if necessary (implies /F)
  • /IPerforms a minimum check of index entries (NTFS only)
  • /CSkips checking of cycles within the folder structure (NTFS only)
  • /L:sizeSets the log file size (NTFS only)
  • /BRe-evaluates bad clusters on the volume (NTFS only; implies /R)

Solution 3: Temporarily disable antivirus program

  • Go to your taskbar next to the clock, and click on the antivirus security software icon
  • Right click on it
  • Select the option to disable

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn’t disable it. If you have to temporarily disable it to install other software, re-enable it once you’re done.

If you’re connected to the Internet or a network while your antivirus software is disabled, your computer is open to attacks.

Solution 4: Scan your computer for malware

The dism.exe error 1392 could be related to a malware infection on your computer system, as these can damage, corrupt or even delete runtime error-related files, or the error could be related to a malicious program’s component. Conduct a full scan to rule out malware issues.

Solution 5: Clean out junk files with Disk Cleanup

As you use your computer, over time, junk files accumulate and if not cleaned out, they may cause your computer to slow down or lag, and may bring up the dism.exe error 1392 due to file conflicts, or an overloaded hard drive.

Cleaning them up can solve the error and improve your computer’s performance and speed.

  • Log in as Administrator
  • Click Start and select File Explorer
  • Expand This PC
  • Right click on Local Disk (C:) and click Properties
  • Go to Tools tab

DISM.EXE ERROR 1392

  • Under Optimize and defragment drive, select Optimize

DISM.EXE ERROR 1392

  • Click Apply and then press enter or click OK

Solution 6: Perform a system restore

  • Click Start
  • Go to the search field box and type System Restore
  • Click Create a restore point in the list of search results

DISM.EXE ERROR 1392

  • Enter your administrator account password or grant permissions if prompted to
  • In the System Restore dialog box, click System Restore

DISM.EXE ERROR 1392

  • Click Next
  • Click a restore point created before you experienced the problem
  • Click Next
  • Click Finish

To go back to a restore point, do the following:

  • Right click Start
  • Select Control Panel
  • In the control panel search box, type Recovery
  • Select Recovery

DISM.EXE ERROR 1392

  • Click Open System Restore

DISM.EXE ERROR 1392

  • Click Next
  • Choose the restore point related to the problematic program/app, driver or update
  • Click Next
  • Click Finish

Other things to try:

  • Update your computer device drivers as 1392 errors can be related to corrupt or outdated device drivers. Finding the exact driver for the dism.exe error 1392 problem can be hard, but you can use a driver update tool to automate the process. The error may not be related to drivers but it is good to ensure all drivers are updated for optimum PC performance
  • Install all available Windows updates as Microsoft constantly updates system files related to the error so resolving runtime error issues may be done by installing latest updates or service packs, or other patches released regularly
  • Uninstall and reinstall the program associated with the dism.exe error 1392.
  • Perform a clean Windows installation. Backup all your files and data before beginning this time-consuming process. It is a last resort in trying to resolve the error 1392 issue, but it will erase everything from your hard drive, so you can start with a fresh system. It also cleans out accumulated junk.

Note: If dism.exe error persists after a clean install, your runtime errors are not software but hardware related so replace the hardware that is causing dism.exe error 1392.

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