FIX: Dropbox date and time error

Vladimir Popescu
by Vladimir Popescu
Managing Editor
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A great number of users have reported that Dropbox shows them a date and time error on Windows 10.

This issue seems to appear on different system setups and is spread across a variety of Dropbox versions as well.

Because Dropbox uses SSL (Secure Sockets Layer) connections to verify any certificates, not having a matching date and time on your machine and online servers will cause a variety of issues.

In today’s fix article we will explore some of the best troubleshooting options for this error.

Please try the methods in the order that they were presented, and after completing each one, verify if the issue persists.

Here’s how to solve the Dropbox date and time error on Windows

1. Temporarily disable any antivirus or firewall softwarelaptop with mug on desk - Dropbox error date and time

Using an antivirus or firewall software is recommended in order to maintain your online security, but in some cases, it may cause conflicts.

In order to make sure that your antivirus or firewall software is not stopping your Dropbox from connecting without errors, it is recommended that you temporarily disable them, or whitelist the app.

Note: It is worth noting that the steps required for you to take in this method will vary depending on the security setup of your PC.

To whitelist Dropbox on Windows Defender Firewall:

  1. Click the Cortana near your Start button on the taskbar -> type Windows Defender.
  2. Select the first result from the top.
  3. Click Firewall & network protection.
  4. Select Allow an app through the firewall -> Change settings.
  5. Scroll through the list and select Dropbox.
  6. Tick the respective boxes to allow incoming and outgoing connections.

Can’t establish a secure connection in Dropbox? Try this


2. Change Windows time and date settings

As we mentioned above, Dropbox needs your PC‘s date and time to be updated. Some users have had success in fixing this issue by simply setting the Date and time to Automatic mode.

Follow these steps to do so:

  1. Right-click your clock inside the Windows taskbar.
  2. Select the option Adjust date/time.Date and time - Dropbox error date and time
  3. Toggle On the buttons next to Set time automatically and Set time zone automatically.automatically - Dropbox error date and time
  4. If the issue is still not solved, please try the next method.

3. Modify Dropbox settings

laptop with user at desk - Dropbox error date and time
Some users have reported that they had success fixing this issue by setting the Proxy option to No Proxy.

Follow these steps to do this:

  1. Open Dropbox.
  2. Click Preferences.
  3. Under the Proxy settings option -> choose No proxy -> Save the settings.
  4. Restart your PC and check to see if the issue still exists.

Conclusion

In this article, we explored the best troubleshooting methods to apply when your Dropbox won’t connect and shows you an error relating to time and date.

This issue is a common occurrence, so making sure that your date and time settings are correct is crucial.

Please let us know if you found this guide helpful by using the comment section below.

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None of this worked!

SOLUTION:
The only solution that worked is just downgrade the Dropbox app, or try the app from the Windows Store (Dropbox for S mode) probably with limited functions, I haven’t tried. Today’s date is –== 08.12.2020 ==– I couldn’t start dropbox, but downgrading to the 2020 April’s version it did work for me! It could work with newer versions, I don’t bother doing it now.

Update: Downgrade was not a solution! it was working for the fisrt start, then it stopped working. i made this comment after the first start. It has had been tothing to do with time or any internet setting. I tell you what was wrong….what you need to do is do a speedtest. my upload speed was very low, but it did not affect the internet connection, but it was 0,2 mbit instead of 2 mbit, and that was the source of the error. i called my isp to report this issue, they fixed the problem on the next day, so i installed the latest dropbox and voila it was working like charm, so maybe the problem is not in your system. i realized this issue when i used this ultra low 0,2 mbit upload speed to download from work a 20 mb file and i have had errors all the time, i souldn’t have had any error with this kind of speed. but when the isp just fixed the error, my dropbox connection was working properly.