2 Ways to Fix eBay if It’s Not Working Properly in Firefox

Browser extensions can block crucial eBay files, causing this issue

by Ola-Hassan Bolaji
Ola-Hassan Bolaji
Ola-Hassan Bolaji
A Computer Engineering graduate, he has spent most of his life reading and writing about computers. Away from computers, he is either reading or watching football! read more
Fact checked by Alex Serban
Alex Serban
Alex Serban
Browser & Networking Expert
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
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  • The eBay is not working on Firefox issue could be down to some of your browser's security features.
  • One surefire fix is to disable the Enhanced Tracking Protection feature on Firefox.
  • You can also try to restart Firefox in Safe Mode, as described below. 
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Firefox is one of the best browsers for Yeezy Supply, eBay, and other online stores. It has numerous security features for keeping your details safe when shopping online.

However, users are starting to complain that eBay is not working or loading properly on Firefox recently. This issue has been largely reported to be due to one of its security features.

To help you get back to closing deals on the top-notch online store, we have gathered proven solutions to fix this issue quickly.

Why is eBay not loading properly?

The Firefox Enhanced Tracking Protection feature is the popular reason for eBay not loading properly. This is because the feature blocks some files from eBay that it thinks are being used for tracking.

These files hold some of eBay’s core functionality, making it impossible to load the site properly. Another known cause of this issue is the activity of installed extensions.

These can be counter programs to eBay or simply an extension frustrating the website’s processes.

Which browser is best for eBay?

The best browser for eBay is undoubtedly Opera. While other browsers can claim the title, Opera beats them to it, thanks to its excellent built-in features.

Also, you can use any of the recommended browsers for eBay on different devices. So, you are not short of options.

Quick Tip:

If you can’t make eBay work on Firefox with any solutions, you might need to try an alternative browser, namely Opera.

It can deliver excellent browsing speed, ensuring a page is not stuck during a transaction. Plus, it has a built-in VPN that allows you to access products that might be unavailable in your country. 


Navigate any e-commerce website like eBay using this extremely secure browser.

What can I do if eBay isn’t working in Firefox?

1. Disable Enhanced Tracking Protection

  1. Visit the eBay website.
  2. Click the Shield icon to the left of the address bar.
    shield icon ebay not working firefox
  3. Toggle the switch before Enhanced Tracking is ON Protection backward to disable it.
  4. Wait for the site to reload automatically.

If eBay is not working properly or not loading at all on Firefox, it might be due to your browser’s security features. The Enhanced Tracking Protection interrupts the activities of any site with any noticeable tracking files. 

This might prevent eBay from working well. Disabling the feature for eBay alone should instantly fix the issue.

2. Restart Firefox in Safe Mode

  1. Launch Firefox and click the menu button.
  2. Select the Help option.
  3. Choose the Troubleshoot mode… option.
    troubleshoot ebay not working firefox
  4. Click the Restart button when prompted.

Sometimes, it might be extensions or custom settings you have made to your browser that are causing the eBay not working on Firefox issue. Restarting in Safe Mode will automatically disable all extensions and themes and override your custom settings.

How do I remove the eBay search from Firefox?

If you have installed a search engine extension on Firefox, you might need to remove it to eliminate the eBay search. But if you don’t have such an extension, deleting the profile with the eBay search should do the trick.

You can miss out on many deals and offers when eBay is not working on your Firefox browser. Fortunately, it is not the most difficult issue to fix, as shown in this guide.

Check out our list of secure online shopping tips for getting the best deals without compromising your security.

Feel free to let us know if you were able to fix the issue with eBay on Firefox in the comments below.

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