Solved: eBay 403 Forbidden Error Insufficient Permissions

Usually, the eBay 403 forbidden error is linked to browser issues

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Key notes

  • To fix the eBay 403 forbidden error, try a different browser, clear the browser cache, or reset its settings to default.
  • For the eBay 402 API error, change the API to use the correct user access token.
  • Read below to find the detailed instructions to fix it!
How to fix eBay 403 Forbidden Error

The eBay 403 forbidden error is pretty common, but our WR networking team has reproduced it and in this article, we will show you how to fix it.

What is error code 403 Forbidden on eBay? Error code 403 on eBay is a typical access error that occurs when the client (browser) is communicating with the server, and the latter doesn’t get the necessary permissions from the client.

The problem is similar to the PayPal 403 Forbidden Error and mostly affects browsers like Facebook and Chrome. You might also see it as the Fulfillment API 403 error.

How do I fix the eBay 403 Forbidden Error?

Before going into more complicated solutions, try a few workarounds:

  • Try a better browser for eBay.
  • Log out of your eBay account and log back in. Also, sign out from your eBay account on other devices.
  • Disable or enable the VPN for eBay and see if that fixes the issue.
  • Double check the URL you are trying to access and see if it is correct.

1. Clear the cache and cookies of your browser

  1. In Google Chrome, click the Menu button, hover your mouse over More tools and choose Clear browsing data.
  2. Now, check all the boxes and hit the Clear data button below.

We used Google Chrome as an example, but deleting the cache and cookies is similar on all major browsers.

Most of our readers claimed that eBay is not working properly on Firefox, and the 403 forbidden issue is also one of the problems encountered with this browser.

2. Reset the browser to factory settings

Note icon NOTE
Resetting your browser to its original default settings will delete all data and passwords.
  1. Click on the Menu button in Chrome and select Settings.
  2. Now, select Reset settings from the left pane and choose Restore settings to their original defaults.
  3. Finally, click on Reset settings again to confirm your choice.

Now, try to log into your eBay account and retry performing the action when you encounter the eBay 403 forbidden error.

3. Contact eBay

  1. Go to the eBay page and click on the Help & Contact button before or after you sign in.
  2. Click on Contact us below, and choose a topic to get help.
  3. Follow the topics until you get the option to send an email to customer support and describe the issue. You will get a reply in 24 hours.

How do I fix eBay API Error Insufficient permissions to fulfill the request?

If you’re using an API to access eBay, check if you use the correct access tokens. Remember that the User Access Token and the Application Access Token are not the same. You should be using the User Access Token.

To refresh the user token, call the following URL: https://api.sandbox.ebay.com/identity/v1/oauth2/token

Then, use the grant_type:refresh_token header to authorize your call.

Hopefully, you will now be granted access, and the request will be fulfilled, eliminating the eBay 403 forbidden error when using an API. This procedure will fix the eBay developer login issue.

Ultimately, if you still get the 403 forbidden error on eBay, it’s also possible that your eBay account was hacked. Don’t panic. Read this guide to learn what you can do in this case.

To review our guide, the eBay forbidden error is usually triggered by browser or connection issues, but it may also caused by incorrect user token access calling. Our WR networking team usually fixes the problem by clearing the cache, resetting the browser, or using another.

You might also be interested in reading our guide on what to do if eBay is not accepting credit card payments.

Authorization issues can also cause problems on the server side; if you want to learn about OAuth2 errors, read this guide.

If you have suggestions about other proven methods to solve this problem, you’re welcome to use the comments section below.

More about the topics: Browser errors, security