How to Fix Epson Scanner Problems in Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
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Epson is one of the most renowned manufacturers of scanners and printers in the world, and its peripherals are used by millions of users. But, some of these users reported that they’re unable to run Epson scanners after Windows 10 upgrade, so we’ll show them a couple of solutions for that problem.

How to Fix Epson Scanner Problems in Windows 10

Here’s How to Fix Epson Scanner Problems in Windows 10

Solution 1 – Configure Scanner For Your Connection

First thing we’re going to try is to configure your connection with the scanner. Here’s exactly what you need to do:

  1. Go to Start Menu, All Apps, Epson, and then to Epson Scanner Settings
  2. Check Network, and then go to Add epson problems windows 10
  3. Now, select IP address of your device and click OK epson scan problems windows 10If you configured your network, and you’re still unable to run Epson scanner, try some of the following solutions.

Solution 2 – Make Sure WIA Service is Running

If Windows Image Acquisition (WIA) service is disabled, you can’t run any scanner on your computer, so we’re going to check if it’s enabled, and enable it if it isn’t. Here’s exactly what you need to do:

  1. Go to Search, type services.msc and open Services
  2. Find Windows Image Acquisition service, right click on it and go to Properties
  3. Set startup type to Automatic, and click on Run epson scanner problem windows 10
  4. Click OK to save the changes

Solution 3 – Download the Latest Scan Event Manager

Epson Scan Event Manager is a utility software which runs your scanner, and if you’re running an older version of this software, there’s a big chance it’s not compatible with Windows 10. So, go to the Epson website, and look for the latest version of Scan Event Manager for your scanner.

Since we’re talking about compatibility, if you’re using a scanner which is more than 10 years old, it’s probably not compatible with Window 10 at all, so you should consider getting a new scanner.

Read Also: Fix: Unable to Send or Receive Bluetooth Data Between Laptop and Smartphone


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Avatar FERNANDO DAZA

Another way to solve it:

1. Make sure the Printer is on ….

2. Under “Devices and Printers,” look for the Epson printer icon and right click.

3. In the context menu, look for the option “Start scanning” and click …

4. The Scanner will start. You can select some configuration options and then click on “Scan”

5. Save the scanned file, normally it will come out in JPG format.

It is not perfect but you will have recovered your expensive and deficient Epson Scaner L210 …

Avatar Kenneth Kihara Gachengo

Another problem I found in the Windows Image Acquisition(WIA) was under Log On tab shown in the screenshot. The “This Account” option was selected with “Local Service” as user name and some unknown password(the service was running making it possible for a casual troubleshooter not to venture deeper). I changed this to Local System Account and checked “Allow service to interact with desktop”. This solved my problem.

Avatar 009

There is only one reson why the scanners dosent function under win10, thats bad Microsoft bad programming!

Avatar Liz

Great, quick and easy fix which worked, thanks

Avatar Stache Man

It’s saying that the scanner is in use or unavailable. I’ve tried a variety of things but nothing has worked. (For windows 10)

Avatar george

thanks worked for me