How to fix Error adding friend on Steam

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
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  • If you are getting the Error adding friend message while trying to add a new friend to the friends list, first, look and see If you blocked the user.
  • Every user that joins Steam has a Limited User Account. This account has certain limitations, and one of those limitations is the inability to add friends.
  • If Steam is not working, your gaming day is ruined. Visit our How to fix Steam errors section to find the fix and restore the faith in computing.
  • The Steam - Gaming community news and guides category is mainly dedicated to gamers and their issues but it's not limited to them.
Error adding friend on Steam

Millions of gamers use Steam to play with their friends, but Windows 10 users reported one unusual problem.

According to them, they are getting Error adding friend message while trying to add a new friend to the friends’ list.

This problem will prevent you from adding any new friends, so let’s see how to fix it.

How can I fix the Error adding friend on Steam?

Fix – Error adding friend on Steam

Solution 1 – Check if that user is blocked

If you blocked a specific Steam user, you won’t be able to add him as a friend until you unlock him. To unblock a certain user, follow these steps:

  1. Open your Steam profile.
  2. In the right side, click Manage Friends link.
    error-adding-friend-steam-friends-1
  3. Go to Blocked Users tab.
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  4. Locate the blocked user and click on him.
  5. Click the More button and choose Unblock all communication.
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  6. Lastly, click Yes, unblock them button to unblock that user.
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After unblocking a user, you should be able to add him as a friend again.

Bear in mind that you can only add users that didn’t block you, so if you’re blocked by a certain user you won’t be able to add them unless they unblock you first.

Solution 2 – Check if your account isn’t limited

Steam has implemented a security measure that prevents scammers from adding new friends. Every user that joins Steam has a Limited User Account.

This account has certain limitations, and one of those limitations is the inability to add friends.

The only way to get a Full Steam account with all features is to purchase a game from Steam.

You can purchase any game, and after the game is added to your account, you should be able to add friends without any problems.

If your account is new and it doesn’t have any paid games added to it, you won’t be able to add friends until you buy a game on Steam.

Solution 3 – Check your friend requests

Steam allows you to have a limited number of friends and friend requests, and if you can’t add a certain friend, it might be due to the number of friend invites.

One of the simplest ways to fix this problem is to accept or deny friend requests.

After accepting or denying few friend requests you should be able to add new friends on Steam without any problems.

Some users suggest that you need to remove all pending friend requests, so you might want to try that as well.

Solution 4 – Use steam://flushconfig command

According to users, you can fix this problem easily by using steam://flushconfig command. To do that, follow these steps:

  1. Press Windows Key + R to open the Run dialog.
  2. Enter steam://flushconfig in Run dialog and press OK or Enter.
    error-adding-friend-steam-dns-1
  3. Steam will now reset its configuration and you should be able to add friends again.

Solution 5 – Block and unblock the friend that you’re trying to add

Sometimes there might be a bug with Steam that prevents you from adding friends, but you should be able to fix it simply by blocking and unblocking your friend.

To block your friend, simply visit his profile and click the More button and select Block all communication. A

After that, unblock him and try to add him again. For more information on how to unblock your friends on Steam, check Solution 1 for detailed instructions.

Few users also claim that you can fix this issue if you and your friend block and unblock each other.

We’re not sure if this solution works, but few users reported success while using this method, so you might want to try it.

Solution 6 – Disable Family Sharing

Steam added a useful feature called Family Sharing that allows you to share your games with the members of your family or friends.

This feature is great because it allows your friends or family members to play your Steam games on their computer without buying them.

Of course, this feature has its limitations, and you can’t use your account or play any games while your family members are playing them.

This feature can also cause issues while adding friends, so you might want to disable it permanently. To disable Family Sharing, follow these steps:

  1. Start Steam.
  2. Go to the Settings screen and open the Family tab.
  3. Select Manage Other Computers button and deauthorize all PCs.

Alternatively, you can do this from your Steam profile by following these steps:

  1. Open your Steam profile.
  2. In the top right corner click the little arrow next to your Steam username and choose Account details option.
    error-adding-friend-steam-family-1
  3. Scroll down to the Family Settings section and click the Manage Family Library Sharing option.
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  4. A list of all authorized computers will now appear. Click the Revoke link. Be sure to remove all computers from Family Sharing list.
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  5. After doing that, restart Steam and try adding friends again.

Being able to play games with your friends on Steam is one of its best features, and if for some reason you’re getting Error adding friend message on Steam, be sure to try all solutions from this article.

FAQ: Read more about adding friends on Steam

  • Why can’t I add friends in steam?
You can’t send friend requests on Steam unless you have bought a game or added funds to your Steam Wallet. If you can’t add a friend, use this complete guide to fix the problem.
  • Why do I have to spend money on steam to add friends?
It’s a protection that Steam is having to avoid scammers and trolls. When you just create an account, you have a limited account that is restricted from adding friends. Here’s a guide on how to search for friends on Steam.
  • Why does steam say my friend is offline?
Probably because he set his profile on Offline or Invisible to prevent others from seeing his actual status. However, if Steam doesn’t show what game you’re playing, we have a perfect guide to fix that.

Editor’s Note: This post was originally published in September 2016 and has been since revamped and updated in March 2020 for freshness, accuracy, and comprehensiveness.