- Failed to enable Virtual Adapter? It's time you let go of the old Cisco VPN Client software.
- If you're really fond of this app, we have some tested solutions for you - read on. However, you might also want to consider upgrading to a more modern privacy-oriented tool.
- Check out more handy fixed to common VPN issues in our VPN Errors & Solutions page.
- Don't forget to bookmark our VPN Guides Hub.
The Failed to enable Virtual Adapter error message is one that pops up for some Cisco VPN client software users. The exact error message states: Secure VPN Connection terminated locally by the Client. Reason 442: Failed to enable Virtual Adapter.
As a result, the Cisco VPN users can’t connect to the VPN server. There are, however, a few confirmed resolutions for that error message.
This is how you can fix virtual adapter errors
- Turn Off the Internet Connection Sharing (ICS) Service
- Edit the Registry
- Turn Off Internet Connection Sharing
How to fix Cisco VPN client failed to enable virtual adapter
1. Turn Off the Internet Connection Sharing (ICS) Service
The Virtual Adapter error can be due to the Internet Connection Sharing (ICS) service. Some users have stated that they’ve fixed the error by turning that service off. This is how users can disable Internet Connection Sharing (ICS).
- Open Run by pressing the Windows key + R keys simultaneously.
- Enter services.msc in the Open text box, and press the Return key (or click OK).
- Double-click Cisco Systems, Inc. VPN Service on the Services window.
- Click the Stop button.
- Press the Apply and OK buttons to close the Cisco Systems, Inc.VPN Properties window.
- Double-click Internet Connection Sharing (ICS) to open the window shown directly below.
- Click the Stop button to terminate it.
- Select Disabled from the Startup type drop-down menu.
- Click the Apply button to apply the new settings.
- Select the OK option to close the window.
- Then right-click the Cisco System, Inc. VPN Service and select Start.
- Now try connecting with the Cisco VPN client.
Note: It is important to mention that the Cisco VPN Client is no longer supported by CISCO Systems since 2014 and that no updates were released for this product since 2012.
Running an obsolete software can cause more damage than you might think, which is why we recommend a modern VPN client like Private Internet Access.
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2. Edit the Registry
This resolution is more specifically for Windows 10, 8.1, and 8. Lots of Cisco VPN users have stated that editing the DisplayName string value for CVirtA with the Registry Editor fixed the Virtual Adapter error for them. Cisco VPN users should edit the registry as follows.
- First, open the Registry Editor by entering regedit in Run and clicking OK.
- Copy this registry path with the Ctrl + C hotkey:
Then paste the path into the Registry Editor’s address bar with the Ctrl + V hotkey, and press the Return key.
- Right-click DisplayName and select Modify to open its Edit String window.
- Next, erase
@oem8.inf,%CVirtA_Desc%from the Value data box. Then the Value data box should include either Cisco Systems VPN Adapter for 64-bit Windows or Cisco Systems VPN Adapter depending on whether Windows is a 32 or 64-bit platform.
- Press the OK button to close the Edit String window.
- Close the Registry Editor.
3. Turn Off Internet Connection Sharing
- Some users have also confirmed that turning internet sharing off for the network adapter that provides internet for Cisco VPN fixes the issue. To do that, enter ncpa.cpl in Run and click OK.
- Right-click the internet network adapter and select Properties to open the window below.
- Click the Sharing tab shown directly below.
- Deselect the Allow other network users to connect through this computer’s Internet connection option on the Sharing tab.
- Press the OK button to close the properties window.
Those are three confirmed resolutions that fix the Failed to enable Virtual Adapter error in Windows 10, 8.1, 8, and 7.
Note that Windows 10 doesn’t officially support Cisco VPN, so it’s fairly essential to edit the registry as outlined above to get the client up and running on that platform. Ready to tackle this issue? Let us know how it worked in the comments section.
FAQ: Learn more about Cisco VPN Client
- Is Cisco VPN client compatible with Windows 10?
Officially, no. Since Cisco Systems completely ended support for this product back in 2014, the Cisco VPN Client isn’t supported by Windows 10. There are however more modern apps that you can use such as the Cisco AnyConnect VPN. Alternatively, you can turn to premium, full-scale VPN solutions such as Private Internet Access.
- Is Cisco VPN client free?
While the classic Cisco VPN Client is no longer available, you can still download the Cisco AnyConnect VPN software from the Microsoft Store, completely free of charge.
- What VPN protocol does Cisco AnyConnect use?
Cisco AnyConnect relies on TLS (Transport Layer Security) protocols to encrypt and route the data traffic through its secure VPN tunnels. Already optimized for privacy and data security, TLS is a popular protocol used for transferring data over the Internet.
Editor’s Note: This post was originally published in December 2018 and has been since revamped and updated in May 2020 for freshness, accuracy, and comprehensiveness.