Fix: AMD Catalyst Windows 10 Crash and Other Problems

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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fix amd catalyst

Millions of people use AMD graphic cards, and sometimes there could be some issues with graphic cards and operating system.

Some Windows 10 users have reported AMD Catalyst crashes and other problems with AMD graphic cards, so let’s see what kind of issues are these users having.

AMD Catalyst Windows 10 Crash And Other Problems

How to Fix AMD Catalyst Windows 10 Issues

  1. Black screen at boot
  2. System crash and Internal Power Error
  3. AMD Catalyst error 182
  4. AMD Catalyst failed to install

1. AMD Catalyst Issue – Black screen at boot

Black screen at boot on Windows 10 is relatively common issue, and it’s caused by particular versions of AMD video card drivers. Luckily for you, there’s an easy way to fix this.

Here’s exactly what you need to do if you face the black screen issue, due to an AMD Catalyst problem in Windows 10:

  1. Go to Settings > System.
  2. Choose Apps and Features tab on the left.
  3. Find AMD Catalyst Install Manager on the list and uninstall it.
  4. If you’re asked to confirm that you want to delete AMD Catalyst Install Manager select Yes.
  5. After the current version of drivers has been uninstalled visit AMD’s website and download version 15.7 drivers.
  6. Run the installation and extract the files to desired location. Remember this location, you will need it again in Step 9.
  7. Go to Device Manager and locate Microsoft Basic Display in the Display drivers section.
  8. Right click the driver and choose Update.
  9. Next click Browse and search for the location where you have extracted 15.7 version of drivers. By default location for drivers should be C:\AMD, but you might have changed it in step 6.
  10. Click Okay and the setup wizard should find the drivers in the specified location.
  11. Restart your computer.

Updating drivers manually is very annoying, so we recommend you to download this driver updater tool to do it automatically. Thus, you will prevent file loss and even permanent damage to your computer.

2. AMD Catalyst Issue – System crash and Internal Power Error

Once again, this issue is caused by particular versions of AMD display drivers, so the solution is to uninstall them and install older version of drivers or the one that works for you. Some users even suggest using AMD 15.6 Beta Driver for Windows 8.1.

In addition, uninstall Lucid Virty MVP if you have it installed. This application is usually installed if you’ve upgraded from Windows 8.1 to Windows 10.

You might want to disable automatic driver updates as well since Windows 10 will often automatically update your drivers. To do so follow these steps:

  1. Open System Properties. You can do so by right-clicking on This PC and choosing Properties.
  2. Under Computer name, domain and workgroup settings choose Change settings.
  3. Next go to Hardware tab.
  4. Next choose Device Installation Settings.AMD Catalyst Windows 10 Crash And Other Problems
  5. Next click No, Let me choose what to do and select Never Install Drivers from Windows Update.AMD Catalyst Windows 10 Crash And Other Problems
  6. Click Save Settings and restart your computer.

In addition, you can also download Show and hide updates troubleshooter to hide updates you don’t want to install.

3. AMD Catalyst error 182

Error code 182 usually occurs when the driver install process fails. To fix this issue, you should first delete the content of the C:/AMD folder.

Then, temporarily disable your antivirus, antimalware and firewall tools and try to install the AMD driver. Don’t forget to turn your security software back on as soon as you’ve installed the driver.

Error 182 may also occur when the AMD driver installer fails to identify your graphics hardware. To solve this problem, use the AMD Driver Selector to locate and download the appropriate driver. If you still can’t identify the correct model of your AMD graphics cards, go to AMD’s Support page and follow the instructions available on the respective page.

If you own a customized AMD graphics card, the best solution is to contact the OEM.

4. AMD Catalyst failed to install

If Windows 10 is preventing you from installing AMD Catalyst by displaying error 1723, there are a few solutions that you can use to fix the problem. You can uninstall your current driver, download the new driver using AMD Radeon Settings, download and install the new driver manually or use the Device Manager.

If nothing works, you may want to try downloading and installing AMD Catalyst using Tweakbit’s Driver Updater.

  1. Download and install TweakBit Driver Updater.driver updater start window
  2. Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.
  3. driver update dignozingUpon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. 

Disclaimer: Some functions of this tool are not free.

As you can see, AMD drivers can cause issues, but you can easily fix them. We also covered what to do if Windows 10 prevents installation of AMD drivers so you might want to check that out as well.

If you have any comments, questions, or suggestions, just reach for the comment section below.

Editor’s Note: This post was originally published in October 2015 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.


  • My Windows 10 laptop use AMD card, after Windows 10 update, it often stopped responding and recovered. My friend told me it is caused by driver. So I need to update it. Finally I used a prgram named OSToto Driver Talent to update AMD display card driver for Windows and fix problem!