FIX: Windows 10 prevents the installation of AMD drivers

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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  • When trying to install the AMD driver on Windows 10 you might sometimes get a Detection Driver error.
  • There are several tools and methods to force-install it, and we're detailing them below.
  • Check out the best recommendations for the software that you need for your system in the Utilities & Tools Hub.
  • Find specific tutorials for any Windows 10 bug that you encounter in our Errors section.
Windows 10 prevents the installation of AMD Drivers

If you’re using an AMD graphics card you might face some problems after installing Windows 10.

Some users report that when they try to install their AMD drivers, the installation couldn’t be finished because of an error involving a detection driver.

Fortunately, the solution for this problem is very simple and it works not just on Windows 10, but also on older versions.

More specifically, the problem appears if you’re connected to the Internet when installing Windows 10, because the setup wizard automatically installs Microsoft AMD drivers.

After the detection phase, your screen might turn black and you’ll be forced to restart your computer, or you’ll simply get a Detection Driver error.

There are a couple of solutions to this problem and we’re detailing them below.

What can I do if AMD drivers won’t install on Windows 10?

  1. Download the new driver with DriverFix
  2. Uninstall your current driver
  3. Download the new driver using AMD Radeon Settings
  4. Download the new driver manually
  5. Download the new driver with Device Manager
  6. Turn off your antivirus and Firewall
  7. Try installing drivers in Compatibility mode

1. Download the new driver with DriverFix

DriverFix automatically update drivers

If you do not have the necessary computer skills to update/fix the drivers manually, we strongly suggest to do it automatically by using DriverFix.

One of the biggest benefits of this tool is that it doesn’t only work with AMD drivers. You can use it to update just about any driver on your computer.

So, if you’re looking for a long-term solution that will relieve you of the headache caused by outdated drivers, DriverFix is the way to go.

The tool makes an in-depth scan your PC for missing and outdated device drivers and offers a full report with the current situation. It also offers various options for new drivers, using a huge online database, so you can choose the one you prefer.

DriverFix

DriverFix

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2. Uninstall your current driver

uninstall your current driver

  1. Go to Control Panel.
  2. Click on Programs And Features.
  3. Select AMD Catalyst Install Manager.
  4. Click on Change.
  5. When prompted by the AMD Catalyst Install Manager – InstallShield Wizard, select Express Uninstall ALL ATI Software.
  6. Click, OK to allow the tool to remove all AMD drivers and application components.
  7. Click, Yes when prompted to restart the system and complete the uninstall process.

When the utility finishes uninstalling all the AMD drivers, your screen should look as if it had a standard VGA driver installed.

Then restart the AMD Catalyst setup and you should be able to install your AMD Catalyst drivers normally.


Have you tried a driver removal tool? With these ones, you make sure everything gets deleted!


3. Download the new driver using AMD Radeon Settings

The easiest way to update your AMD drivers is by using AMD’s official support software, AMD Radeon Settings.

There’s a big chance you have this software installed on your computer already. Especially if you installed your first driver from a DVD.

radeon settings amd driver install problem

If otherwise, you can download it from here. Then, simply open the program and, if a new update is available, you will be notified.

Install all the available updates, restart your computer, and you should be good.


4. Download the new driver manuallydownload the new driver manually

If AMD Radeon Settings doesn’t show a new update, or you simply don’t prefer using this software, always download drivers and install them manually.

Just go to AMD’s Driver Support website, choose your graphics card, and download drivers.

Install drivers normally, as you would any other program. Just follow the wizard instructions, restart your computer, and that’s all.


5. Download the new driver with Device Manager

  1. Go to Search, type devicemngr, and open Device Manager.
  2. Expand Display adapters.
  3. Right-click your AMD graphics card, and go to Update driver.update driver amd driver can't install
  4. Follow further on-screen instructions
  5. Restart your computer.

This is the old-fashioned and probably the most used method of installing and updating drivers on Windows.


Looking for driver updating software alternatives? See our top recommendations


6. Turn off your antivirus and Firewall

  1. Press Windows Key + S, type Firewall and select Windows Firewall from the list of results.
  2. When Windows Firewall starts, click on Turn Windows Firewall on or off.firewall turn off amd driver can't install
  3. Select Turn off Windows Firewall (not recommended) for both private and public network settings.
  4. Click OK to save changes.

If you’re unable to install or update your drivers using any method mentioned above, try to disable your antivirus and Windows Firewall, only temporarily.

Antivirus programs are known for not getting along with Windows updates. And driver updates may not do any better, as well.


7. Try installing drivers in Compatibility mode

Try installing drivers in Compatibility mode

  1. Locate the driver setup file, right-click it, and choose Properties from the menu.
  2. Head over to the Compatibility tab and check Run this program in compatibility mode for option. Choose the desired version of Windows and click Apply and OK to save changes.

After doing that, try running the setup file again.

That’s about it. We certainly hope at least one of these solutions helped you resolve the problem with the AMD drivers.

If you have any comments, questions, or suggestions on this topic, just let us know in the comments down below.

Editor’s Note: This post was originally published in February 2015 and was completely revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness.

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  • Click on Change <— that option not available, only un-install in win10 so try again with your article its not true