If you’re using an AMD graphics card you might face some problems after installing Windows 10. Some users report that when they try to to install their AMD drivers, the installation couldn’t be finished because of an error involving a ‘detection driver.’
Fortunately the solution for this problem is very simple and works not just in Windows 10, but in Windows 8/8.1 also. The problem appears if you’re connected to the internet when installing Windows 10, because the setup wizard automatically installs Microsoft AMD drivers, which could cause some problems with AMD’s drivers. For example, after the detection phase, your screen will turn black and you’ll be forced to restart your computer, or you’ll simply get a “Detection Driver” error.
There are a couple of solutions for this problem.
Fix: Unable to install AMD driver in Windows 10
Table of contents:
- Uninstall your current driver
- Download the new driver using AMD Radeon Settings
- Download the new driver manually
- Download the new driver with Device Manager
- Download the new driver with Tweakbit
- Turn off your antivirus and Firewall
Uninstall your current driver
To be able to install the AMD Catalyst drivers, you must first uninstall the drivers Microsoft firstly installed, while setting up your system. You can uninstall your drivers easily with AMD Catalyst Uninstall Utility, and here’s how you can do that:
- Go to Control Panel
- Click on Programs And Features
- Select AMD Catalyst Install Manager
- Click on Change
- When prompted by the AMD Catalyst Install Manager – InstallShield Wizard, select Express Uninstall ALL ATI Software.
- Click, OK to allow the AMD Catalyst Install Manager – InstallShield Wizard to remove ALL AMD driver and application components.
- Click, Yes when prompted to restart the system and complete the uninstall process.
When the utility finishes uninstalling all the AMD drivers, your screen should look as if it had a standard VGA driver installed.
When the process is finished all your default drivers will be uninstalled and your screen will look like you have a standard VGA driver installed. When you don’t have any AMD drivers installed on your computer, restart the AMD Catalyst setup and you should install your AMD Catalyst drivers normally.
And now, if you’re not sure how to install your AMD drivers again, here are a few legitimate ways:
Download the new driver using AMD Radeon Settings
The easiest way to update your AMD drivers is by using AMD’s official support software, AMD Radeon Settings. There’s a big chance you have this software installed on your computer already. Especially if you installed your first driver from a DVD.
If you don’t have AMD Radeon Settings installed on your computer, you can download it from here.
Just open AMD Radeon Settings, if a new update is available, the program will notify you. Just install all the available updates, restart your computer, and you should be good.
Download the new driver manually
If AMD Radeon Settings doesn’t show a new update, or you simply don’t prefer using this software, always download drivers and install them manually.
Just go to AMD’s Driver Support website, choose your graphics card, and download drivers.
Install drivers normally, as you would any other program. Just follow the wizard instructions, restart your computer, and that’s all.
Download the new driver with Device Manager
If you like to do things the old-fashioned way, you can go with the most used method of installing and updating drivers in Windows, the Device Manager. If you’re not sure how to download your drivers using the Device Manager, follow the instructions below:
- Go to Search, type devicemngr, and open Device Manager
- Expand Display adapters
- Right-click your AMD graphics card, and go to Update driver…
- Follow further on-screen instructions
- Restart your computer.
Download the new driver with Tweakbit
If you do not have the necessary computer skills to update/fix the drivers manually, we strongly suggest to do it automatically by using Tweakbit’s Driver Updater tool. This tool is approved by Microsoft and Norton Antivirus. After several tests, our team concluded that this is the best automatized solution. Below you can find a quick guide how to do it.
- Download and install TweakBit Driver Updater.
- Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.
- Upon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the ‘Update driver’ link next to the driver name. Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.
Note: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed
Actually the biggest benefit of this tool is that it doesn’t only work with AMD drivers. You can use it to update just about any driver on your computer. So, if you’re looking for a long-term solution that will reveal you of the headache caused by outdated drivers, Tweakbit is a way to go.
Turn off your antivirus and Firewall
Let’s finish with some additional info. If you’re unable to install or update your drivers using any method mentioned above, try temporairly disabling your antivirus and Windows Firewall.
Antivirus programs are know for not getting along with Windows updates. And driver updates may not do any better, as well. So, if you’re unable to install the new update for your AMD graphics card, just temporarily disable your antivirus.
On top of that, you can also go with disabling (temporarily) Windows Firewall. In case you don’t know how to do that, just follow these instructions:
- Press Windows Key + S, type Firewall and select Windows Firewall from the list of results.
- When Windows Firewall starts, click on Turn Windows Firewall on or off.
- Select Turn off Windows Firewall (not recommended) for both private and public network settings.
- Click OK to save changes.
That’s about it, we certainly hope at least one of these solutions helped you resolve the problem with the AMD driver. If you have any comments, questions or suggestions, just let us know in the comments down below.
Editor’s Note: This post was originally published in February 2015 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.
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