Audio errors are not as common as they were back in the days, but they still can pose as an annoyance in Windows 10. One of those (or two, to be exact) seems to annoy a lot of users lately. The audio error we’re referring to goes by the code 0xc00d11d1 or 0xc00d4e86. Both basically prompt users when they try to play audio files on native Windows applications, like Windows Media Player or Groove music.
The problem isn’t as grave as it sounds (no pun intended) and you should be able to resolve it by following the steps below.
How to resolve the ”0xc00d11d1 (0xc00d4e86)” audio error in Windows 10
- Check the sound drivers
- Make sure that hardware is properly connected
- Run Windows Troubleshooter
- Restore Playback Device to default values
Solution 1 – Check Sound drivers
The first action you should take once this or similar errors emerge is to check drivers. Drivers are the essential part of any system. They are the common ground, the mutual language, the link that connects hardware and software. Even the most expensive playback device won’t comply without the proper sound drivers.
With that in mind, confirm that the sound driver is properly installed and double-check the version date. You’ll need the latest drivers for everything to work in a seamless manner. Moreover, we don’t recommend using the generic sound drivers provided by Windows Update. Rather navigate to OEM’s official site and download drivers there.
In order to do check Sound drivers, follow the instructions below:
- Right-click the Start button and, from the Power User menu, choose Device Manager.
- Navigate to Sound, video and game controllers.
- You should be able to see the exact name of the device.
- Copy the name and paste it in the web browser.
- Download and install the drivers from the official site.
- Restart your PC and check for changes while playing audio files.
Solution 2 – Check Hardware
Audio issues are mostly software-related, but that assumes that the hardware is properly set. Namely, before we cast a stone at software, make sure that everything is properly connected and perfectly functional. We advise you to unplug everything and plug it in again, just for the sake of trying.
Make sure that you’re using proper ports and confirm that everything is up and running. On the other hand, if you’re still unable to get the sound out of your PC and there are prompts of aforementioned audio errors, we recommend checking the additional steps below.
Solution 3 – Run Windows Troubleshooter
Windows Unified Troubleshooter was introduced with the Creators Update, and it’s an actual improvement. Among other troubleshooting options, there’s a ”Playing audio” troubleshooter. This tool should scan for audio issues, locate them, and resolve them accordingly.
If you’re not sure how to run the audio-related troubleshooter in Windows 10, follow the instructions below:
- Press Windows key + I to open the Settings app.
- Open Update & security.
- Choose Troubleshoot from the left pane.
- Highlight Playing Audio and click on the Run button.
Solution 4 – Restore Playback Device to default values
Finally, if none of the solutions above were helpful, maybe this will serve you justice. Namely, certain users reported that the audio errors appeared after the recent Windows updates. Meaning that some recent system changes aren’t ‘cooperating’ well with the current sound settings.
What you’ll need to do in this case, is to check restore the settings for the active playback device to its default values. In case you’re not sure how to do it, make sure to follow the steps below:
- Right-click on the Sound icon in the notification area, and open Playback devices.
- Right-click on your default playback device and open Properties.
- Choose the Advanced tab.
- Click on Restore Defaults and confirm changes.
That should resolve any errors and audio-related issues on your Windows 10 PC. Finally, don’t forget to share your experience with audio errors in Windows 10 with us and other readers. You can do it in the comments section below.