FIX: Internet Explorer 11 Crashes in Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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With the latest version of Internet Explorer 11 on the market, I am sure you are as interested as me to find out what are the improvements and new apps implemented. Unfortunately, as promising as it sounds, Internet Explorer 11 has also brought with it some issues. The major issue we have found with Internet Explorer 11 is when it crashes while using it on Windows 10 or Windows 8.
internet explorer 11 crashes in Windows 8
Your Internet Explorer 11 can crash in Windows 10, Windows 8 for example if you graphics are not responding at a fast rate thus making the Internet Explorer 11 to stop responding or just close unexpectedly. Another way your Internet Explorer 11 might crash is if you have Add-ons installed that are not compatible with your new browser on Windows 10, Windows 8. We will give your more information on these issues in the lines below, as well as a way to fix them in the shortest time possible.

How to fix Internet Explorer 11 crashes in Windows 10, 8

  1. Use software rendering
  2. Check your add-ons
  3. Reset IE
  4. Update Internet Explorer
  5. Reinstall IE
  6. Scan your system for malware
  7. Switch to another browser

1. Use software rendering

  1. Open your Internet Explorer 11.
  2. Go to the “Tools” menu presented in the upper side of Internet Explorer.
  3. Click(left click) on the feature “Internet Options” you have in the Tools menu.
  4. Click(left click) on the “Advanced” tab you have in the upper side of the Internet Options window.
  5. Click(left click) on the “Settings” feature.
  6. And place a check mark next to “Use software rendering instead of GPU rendering” which you can find in the “Acceleration graphics” topic.Use software rendering instead of GPU rendering internet explorer
  7. Click(left click) on the “OK” button situated in the lower side of the window.
  8. Reboot the Windows 10, Windows 8 PC and see if your Internet Explorer 11 keeps crashing.

Note: If this workaround fixed your issue, then you will need to upgrade your graphics driver to the latest version compatible with Windows 10, Windows 8.

Upgrading drivers manually is very annoying, so we recommend you to download this driver updater tool (100% safe and tested by us) to do it automatically. Thus, you will prevent file loss and even permanent damage to your computer.

— RELATED: Download Internet Explorer 11 for Windows 7 [32 & 64 bit]

2. Check your add-ons

  1. Press and hold the buttons “Windows” and “R”
  2. In the run box you opened we need to type “iexplore.exe –extoff.”
  3. Press the “Enter” button on the keyboard (this will launch Internet Explorer 11 without the add-ons you have installed).
  4. If your Internet Explorer 11 is working properly now then one of your add-ons is causing this issue.

Note: You can open your add-ons by going to the “Tools” menu and clicking (left click) the “Manage Add-ons” topic. From there you can disable them and see if the issue persists.

3. Reset IE

  1. Open Internet Explorer 11
  2. Click(left click) on the “Tools” menu situated in the upper side of the window.
  3. Click(left click) on “Internet Options”
  4. Click(left click) the “Advanced” tab in the upper side of the window.
  5. Click (left click) on the “Reset” Button.
  6. Click (left click) again on “Reset” in the new window that opened.reset internet explorer
  7. Wait for Internet Explorer 11 to reset to default settings.
  8. Restart the Internet Explorer 11.
  9. Restart your Windows 10, Windows 8 PC.
  10. See if the Internet Explorer 11 still crashes.

— RELATED: 5 of the best VPNs for Internet Explorer

4. Update Internet Explorer

  1. Press and hold the buttons “Windows” and “C”
  2. After you opened the Charms bar you need to left click on “Settings”
  3. Left click on “Change PC Settings”
  4. In the “Windows Update” topic left click on the button “Check now” and let your Internet Explorer 11 check for any updates available for your system.
  5. After its finished close internet explorer and reboot your Windows 10, Windows 8 PC.

5. Reinstall IE

You should do this only after you tried all the above options and failed to make your internet explorer 11 work. We will reinstall the Internet Explorer 11 on Windows 10, Windows 8:

  1. Press and hold the buttons “Windows” and “S”.
  2. In the search box you opened type “Windows features”
  3. Left click on “Turn Windows features on or off”
  4. Uncheck the box next to Internet Explorer 11 presented in the window you opened.
  5. Left click on the “OK” button presented in the lower side of the screen.
  6. Reboot your Windows 10, Windows 8 PC to finish the uninstall.
  7. Now you only need to go back and check again the box next to “Internet Explorer 11” and reboot your Windows 10, Windows 8 PC, this way it will automatically re install Internet Explorer 11 in your system.

6. Scan your system for malware

It is always a safe bet to run a complete virus scan with your antivirus and let it remove any unwanted programs from the system and afterwards restart your Windows 10,Windows 8 PC.

7. Switch to another browser

If the issue persists and you cannot surf the Internet because IE is constantly crashing on your computer, maybe it’s time to switch to a another browser. While Microsoft still offers support for IE 11 on Windows 7, 8.1 and Windows 10, there are many excellent alternatives out there. While Chrome is by far the most popular browser in the world, there are also many privacy-focused browsers as well as browsers suitable for old PCs — simply install the one that best suits your needs.

So, these are the reasons that make your Internet Explorer 11 crash in Windows 10, Windows 8. Knowing which is the root-cause of the problem allows you to quickly fix it. Most common issue is that you don’t have the latest IE version compatible with your Windows 10, Windows 8 system. If this article was helpful or you need more information on the issue, let us know in the comments below.


Editor’s Note: This post was originally published in September 2014 and has been since updated for freshness, and accuracy.