How to fix IE 11 res://aaResources.dll/104 error

Andrew Wafer
by Andrew Wafer
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  • Some users report getting in Internet Explorer the network error 11 res://aaResources.dll/104.
  • For some immediate fixes for your issue continue reading this article.
  • For more similar fixes make sure to check out our Troubleshooting Hub.
  • Check out our special Web Browsers Hub if you want to know more about your browser.
Internet Explorer 11 res aaResources.dll 104 error troubleshooting
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Microsoft introduced the Edge browser quite some time ago, but some users still prefer Internet Explorer because of its features and various settings /customizations.

Res://aaResources.dll/104 is a network error that occurs on Internet Explorer 11. This error is also coming with the page cannot be displayed message and will prevent you from accessing certain web pages.

Therefore, you need to fix the issue for being able to properly use your favorite Windows 10 browser and here is how you can do that.

How do I fix the IE 11 res://aaResources.dll/104 error?

1.Use Opera

Opera browser

The error 11 res://aaResources.dll/104 that appears on Internet Explorer can be very troublesome especially if it keeps on showing up.

While Microsoft still offers support for IE 11 on Windows 10, there are many excellent alternatives out there so maybe it’s time to switch to another browser, such as Opera.

Opera comes with new built-in packages, great design, tab manager organizer and instant messaging from having instant access to all your social media accounts.

Let’s have a look at some more key functionalities:

  • Your data is easily synced.
  • All your data is kept private with the free VP.
  • A great function to save battery life
  • Instant access to your social media accounts.


Use Opera, and enjoy navigating the Internet without having your browser crashing multiple times!

2. Uninstall the add-ons

  1. Open IE on your Windows 10 system.
  2. Click on the Settings icon.Internet Explorer 11 res://aaResources.dll/104
  3. Choose Manage add-ons.
  4. Disable the Amazon plugin.

3. Uninstall Amazon Assistant

  1. Press Win+R hotkeys.
  2. In the Run box enter Control Panel.
  3. Click Ok when done.
  4. In Control Panel click on Programs.Internet Explorer 11 res://aaResources.dll/104
  5. Search for the Amazon Assistant.
  6. Choose remove/uninstall this program.

4. Reboot in Safe Mode

  1. Access Run box.
  2. Type msconfig and press Enter.
  3. From System Configuration switch to the Boot tab.Internet Explorer 11 res://aaResources.dll/104
  4. Under Boot, choose Safe Boot.
  5. Apply all changes and close the window.
  6. Restart your Windows 10 system.
  7. Retry the Amazon Assistant uninstall process.

5. Perform a clean boot

  1. Enter msconfig again.
  2. Switch to Services from System Configuration.
  3. Click on Hide all Microsoft services.
  4. Next click on Disable all.Internet Explorer 11 res://aaResources.dll/104
  5. Switch to Startup tab
  6. Click on Open Task Manager.
  7. In Task Manager switch to Startup task manager
  8. Select each startup item and disable it.
  9. Restart your Windows 10 device.
  10. Uninstall the Amazon Assistant app now.
  11. Right-click on the Start icon and select Run
  12. Run sfc / scannow command
  13. Press Enter.

Note: Do not close this Command Prompt window until the verification is complete. Once the scan is finished, you will see on the screen the results.

That’s it. Now Internet Explorer should run without further problems on your Windows 10 device. In case you are still experiencing the res://aaResources.dll/104 error try to scan for corrupted files or directories on your computer.

Feel free to tell us how this fix worked for you. Don’t forget, we are always here to assist you through different troubleshooting processes, so ask for help if you need it.

Editor’s Note: This post was originally published in October 2017 and has been since revamped and updated in July 2020 for freshness, accuracy, and comprehensiveness.