Revolut App Not Working? 10 Easy Fixes for Login, Loading Issues & Payment Failures

If the Revolut app is not working, there’s high chance that you might be dealing with a login issues, a screen that refuses to load, or an app that crashes as soon as you open it. Before reinstalling the app or changing your account settings, check whether Revolut is experiencing an outage. If others around you can use the Revolut app, but you can’t, here are the troubleshooting steps worth trying.

What to do when the Revolut app isn’t working

1. Check whether Revolut is down

The problem might not be your phone. Revolut experienced a wider disruption on October 20, 2026, affecting app access and payments. A separate sign-in issue was reported on October 28. StatusGator+1

1. Open the official Revolut System Status page.
2. Check the status of login, card payments, transfers, and other affected services.
3. If Revolut reports an incident, wait for the company to restore service before trying more complicated fixes.

You can also check Downdetector to see whether other customers are reporting similar problems.

2. Force-close and reopen the Revolut app

A temporary app glitch can prevent Revolut from loading correctly. Closing and reopening it is a simple first step.

On Android:

1. Open Settings and go to Apps.
2. Select Revolut.
3. Tap Force stop.
4. Open Revolut again.

On iPhone:

1. Open the app switcher.
2. Swipe Revolut away to close it.
3. Launch the app again.

If Revolut still crashes or displays an error, continue to the next fix.

3. Check your internet connection

Revolut may fail to load if your connection is unstable or certain network settings interfere with the app.

1. Switch between Wi-Fi and mobile data.
2. Open another app or website to confirm your connection works.
3. Temporarily disable your VPN, proxy, or custom DNS if you use one.
4. Reopen Revolut and check whether it loads.

If the app works on one network but not another, the problem may be related to your connection rather than your Revolut account.

4. Update the Revolut app

An outdated app can cause crashes, login problems, and compatibility issues. Revolut recommends using the latest version and keeping your phone’s operating system updated. Revolut Ireland+1

• Android: Open the Google Play Store and search for Revolut. Tap Update if available.
• iPhone: Open the Apple App Store and check for an update.
• Restart your phone after updating, then try opening the app again.

Only install Revolut through an official app store. Avoid downloading APK files from unfamiliar websites.

5. Clear the Revolut app cache on Android

If Revolut keeps crashing, freezes on startup, or refuses to load, clearing its temporary cache may help.

1. Open Settings on your Android phone.
2. Go to Apps and select Revolut.
3. Tap Storage and cache.
4. Select Clear cache.
5. Reopen Revolut.

The exact menu names may differ depending on your phone.

Note: Avoid tapping Clear storage or Clear data as your first step. Those options can remove local app data and require you to sign in again.

6. Restart your phone

A restart can resolve temporary system glitches that prevent Revolut from opening or responding.

• On Android, open the power menu and select Restart.
• On iPhone, use the power-off controls, shut down the device, and turn it back on.

Once your phone restarts, open Revolut again. If the problem persists, continue troubleshooting.

7. Reinstall Revolut if the app keeps crashing

If Revolut closes immediately after launch, reinstalling it may help resolve corrupted local files or installation problems.

Before proceeding, make sure you can access your registered phone number and email address. You may need them to verify your identity when signing in again.

1. Uninstall Revolut from your device.
2. Restart your phone.
3. Download the app again from the official Google Play Store or Apple App Store.
4. Open the app and follow the sign-in instructions.

Reinstalling will not fix a server-side outage. If the app still crashes, contact Revolut support instead of repeatedly reinstalling it.

8. Fix Revolut login and verification problems

If Revolut opens but won’t let you sign in, the issue could involve your passcode, verification code, registered phone number, or identity checks.

Try these steps:

1. Check your phone number: Use the number linked to your Revolut account.
2. Check your email: Look in your spam and junk folders for verification messages.
3. Retry verification: Request another code or select another available verification method.
4. Check permissions: Make sure your phone allows the required SMS and app notifications.
5. Update your phone: Install available operating system updates.

Revolut also recommends a stable internet connection and the latest app version when troubleshooting login problems. Revolut Ireland

If you’ve changed your phone number or lost access to it, follow Revolut’s official login recovery instructions.

9. What to do if Revolut payments or transfers aren’t working

Sometimes, the app opens normally, but card payments, transfers, or top-ups fail. In that case, check the status of the specific service before changing your device settings.

1. Check the Revolut System Status page.
2. Check the transaction status in the app, if accessible.
3. Confirm the recipient details and available balance.
4. Avoid repeatedly submitting the same payment or transfer while its status is unclear.
5. If a payment appears pending or you were charged unexpectedly, contact Revolut support before trying again.

If only recurring subscription payments fail, check Revolut’s subscription payment guidance. Revolut has published official guidance about technical problems affecting some recurring payments, particularly those involving its prepaid cards.

10. Contact Revolut support if nothing works

If none of these fixes helps, contact Revolut directly. Its support team is available around the clock through the app. If you cannot sign in, Revolut also lists [email protected] as a contact option. Revolut United States

• Revolut Help Centre
• Official System Status
• Email: [email protected]

Important: Never share your passcode, one-time verification codes, or full card details with someone claiming to provide support through social media.

FAQs related to Revolut app not working

1. Why is my Revolut app not opening?

The app may be crashing because of a temporary bug, an outdated version, a network problem, or a wider service disruption. Check Revolut’s status page, update the app, and restart your phone.

2. Why can’t I log in to Revolut even with the correct passcode?

A temporary sign-in outage, verification issue, or account security check could prevent access. Check the official status page and follow Revolut’s account recovery instructions.

3. Why is Revolut not working after an update?

An update may introduce a compatibility issue or expose a problem with the existing installation. Restart your phone, check for another app update, and clear the cache on Android.

4. Will reinstalling Revolut delete my money?

Uninstalling the app does not itself close your Revolut account or transfer away your funds. However, you may need to sign in and complete verification again, so make sure you can access your registered contact details first.

5. How do I know if Revolut is down?

Check the official Revolut System Status page and compare it with Downdetector reports. If several services are affected, the issue may be on Revolut’s side rather than your device.