FIX: SIMS 2 crashing in windows 10

By: Elsie Otachi
7 minute read
SIMS 2 crashing in windows 10

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Sims 2 is a sequel to the bestselling computer game ever. It was released in 2004 for Microsoft Windows, and can be played on mobile platforms as well.

In just ten days, the game sold one million copies, breaking the record in the gaming market. In 2008, a whopping 100 million copies of the series had been sold, so this is the most popular game.

Anyone who has played it knows how addictive it can get. But there are times when you have problems that hinder you from enjoying the game, like when they crash or don’t launch or freeze altogether.

This article takes you through what you can do when you experience Sims 2 crashes in Windows 10.

One of the reasons for this is that games which were working in previous operating systems, may or may not work in Windows 10 owing to compatibility issues. However, it may also occur due to file or driver corruption, or when you’ve not updated your drivers or graphics card.

Note: If you’re playing off a disc, these games use Safedisc which isn’t supported on Windows 10. Check if you can get digital versions of the games you can download and play.

How to fix Sims 2 crashing in Windows 10

  1. Restart your computer or device/Start your computer to normal mode
  2. Check your device for Windows software and driver updates
  3. Check the system requirements for the game
  4. Sign in as a different user
  5. Repair or reinstall the game
  6. Reset the game
  7. Reinstall drivers
  8. Run DISM tool
  9. Use System File Checker to repair damaged files
  10. Clear the Store Cache
  11. Perform System restore

Solution 1: Restart your computer or device

Sometimes when Sims 2 is crashing in Windows 10, it can be due to a temporary issue that can be fixed by restarting your computer or device. This resets anything running in the memory that can cause the game to crash.

Ensure there’s nothing open or unsaved before you continue as this will automatically close any open applications. To do this, click Start>Power>Restart. Once your computer restarts, sign back in and see if your game works.

Solution 2: Check for Windows updates

  • Click Start
  • Select Settings
  • Click Update & Security

SIMS 2 crashing in windows 10

  • Select Windows Update

SIMS 2 crashing in windows 10

  • Click Check for updates, and Windows will update your drivers

SIMS 2 crashing in windows 10

Solution 3: Check if your computer meets the system requirements for the game

Some games have specific minimum system requirements for Windows 10 to play them seamlessly. Check if your computer or device can run the game without problems.

Solution 4: Sign in as a different user

Sometimes when Sims 2 is crashing in Windows 10, it can be due to a corrupted profile data on your computer or device.

  • Click Start

SIMS 2 crashing in windows 10

  • Click on your account name at the top left corner and click Sign Out

SIMS 2 crashing in windows 10

  • Click Switch account
  • Sign in with the other account and restart the game to see if it works

Solution 5: Repair or reinstall the game

Game files can get corrupted or altered if there’s malware in your computer, or you’re running a game modification on it. This solution will remove and replace the files that run the game. Some games even repair original files without you having to completely remove the game.

How to reinstall the game from Microsoft Store

  • Click Start
  • Select All apps

SIMS 2 crashing in windows 10

  • Find the game in the list of application
  • Right click the game and select Uninstall
  • Follow the steps to uninstall it
  • Reinstall the game by opening the Store app and select profile button

SIMS 2 crashing in windows 10

  • Click My Library
  • Find the game and click Download

Reinstall from a different location

  • Click Start
  • Select Settings
  • Type Programs and Features and select it from the search results

SIMS 2 crashing in windows 10

  • Find your game in the list of available programs and apps
  • If it supports repair, the Repair function will appear as an option on the list of games. Select it to access the in-game repair process. Some games support repair through Uninstall/Change options.
  • Select Uninstall or Remove and follow the instructions to remove the game
  • Insert the media you used to install the game and follow the instructions

Solution 6: Reset the game

This helps restore corrupted game installation files.

  • Click Start
  • Select Settings
  • Select System

SIMS 2 crashing in windows 10

  • Select Apps and Features

SIMS 2 crashing in windows 10

  • Find the game and click on Advanced options
  • Click Reset
  • Restart your computer to effect the changes

ALSO READ: The Sims 5 release date and features: Here’s what rumors suggest

Solution 7: Reinstall the driver

Driver files should be uninstalled before you update to newer drivers, or when removing an older graphics card and replacing with a new one.

  • Right click Start
  • Select Control Panel

SIMS 2 crashing in windows 10

  • Go to Programs

SIMS 2 crashing in windows 10

  • Click Uninstall a program

SIMS 2 crashing in windows 10

  • Right click the graphics card driver you’re using and select Uninstall
  • Confirm that you wish to continue with the uninstall
  • A prompt will appear asking if you want to delete all saved profiles. Clicking Yes will delete all its software and saved profiles. Clicking No will remove its software but the profile files are saved on your hard disk.

  • For various PC problems, we recommend this tool.

    This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

    1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
    2. Click “Start Scan” to find Windows issues that could be causing PC problems.
    3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

  • Once driver files have uninstalled, restart your computer to complete uninstallation
  • Turn on your computer and reinstall your graphics card driver

You can also downgrade the graphics drivers and see if it helps when Sims 2 is crashing in Windows 10.

Update drivers automatically

Downloading and updating drivers manually can damage your system by choosing and installing the wrong versions. In order to prevent that from the start, we strongly suggest to do it automatically by using Tweakbit’s Driver Updater tool.

This tool is approved by Microsoft and Norton Antivirus and will help you not damaging your PC by downloading and installing the wrong driver versions. After several tests, our team concluded that this is the best automatized solution. Below you can find a quick guide how to do it.

    1. Download and install TweakBit Driver Updater
    2. driver updater starting windowOnce installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.tweakbit driver updater updating
    3. Upon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the ‘Update driver’ link next to the driver name. Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.
      tweakbit driver updater tool scan finished
      Note: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed.

Disclaimer: some function of this tool are not free.

Solution 8: Run DISM tool

The Deployment Image Servicing and Management (DISM) tool, helps fix Windows corruption errors when Windows Updates and service packs fail to install due to corruption errors, like if you have a damaged system file.

  • Click Start
  • In the search field box, type CMD
  • Click Command Prompt in the search results list

SIMS 2 crashing in windows 10

  • Type Dism /Online /Cleanup-Image /ScanHealth to scan for missing components
  • Type Dism /Online /Cleanup-Image /CheckHealth to check for missing or broken files
  • Type Dism /Online /Cleanup-Image /RestoreHealth to scan and correct any causes of the Windows 10 desktop is slow to load issue
  • Press Enter

Once the repair is complete, reboot your computer and check if the problem persists, after which you can run an SFC scan as described in the next solution.

Note: The DISM tool usually takes 15 minutes to complete, however, sometimes it may take longer. Do not cancel when it is running.

Solution 9: Use System File Checker to repair damaged files

This checks or scans all protected system files, and then replaces the incorrect versions, with the genuine, correct Microsoft versions.

Here’s how to do this:

  • Click Start
  • Go to the search field box and type CMD
  • Right click Command Prompt and select Run as Administrator

SIMS 2 crashing in windows 10

 

  • Type sfc/scannow

SIMS 2 crashing in windows 10

  • Press Enter
  • Restart your computer and try to install updates again.

Solution 10: Clear the Windows Store cache

  • Right click Start
  • Select Run

SIMS 2 crashing in windows 10

  • Type wsreset.exe and press Enter

  • Reboot your computer and check if you can open

ALSO READ: The Sims 4 won’t save [FIX]

Solution 11: Perform System restore

  • Click Start
  • Go to the search field box and type System Restore
  • Click Create a restore point in the list of search results

SIMS 2 crashing in windows 10

  • Enter your administrator account password or grant permissions if prompted to
  • In the System Restore dialog box, click System Restore then Choose a different restore point
  • Click Next
  • Click a restore point created before you experienced the problem
  • Click Next
  • Click Finish

To go back to a restore point, do the following:

  • Right click Start
  • Select Control Panel

SIMS 2 crashing in windows 10

  • In the control panel search box, type Recovery
  • Select Recovery

Couldn’t repair Office

  • Click Open System Restore

SIMS 2 crashing in windows 10

  • Click Next
  • Choose the restore point related to the problematic program/app, driver or update
  • Click Next
  • Click Finish

Has any of these thirteen solutions helped fix the Sims 2 game crashing in Windows 10? Let us know by leaving a comment in the section below.

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For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

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