Microsoft Offers Fixes for Windows 10 DVD Player App Issues

By: Radu Tyrsina
3 minute read

Media Center isn’t officially supported in Windows 10, but there are unofficial ways that you could take to install it. Microsoft released a new ‘Windows DVD Player’ app to make up for the absence, but there have been various problems so far.

windows 10 dvd player app fixA Microsoft representative has finally confirmed that there are many problems with the new Windows DVD Player, releasing an important update on the Windows DVD Player app. Forum Moderator Ellen Kilbourne said the following:

We are aware that a number of people using the Windows DVD Player app have experienced issues with DVD playback. I want to assure you that we are actively working to fix these problems and get these fixes out to the world. While this work is underway, we would like to share some workarounds for the most common problems that we’ve discovered in collaboration with the community, and let everyone know that we’re looking into them.

It was really nice that Kilbourne also released a couple of official fixes, which is something that frankly we’d like to see more often. So here are some fixes that you could try for your misbehaving Windows 10 DVD Player app.

How to fix Windows 10 DVD Player app playback issues

  1. The video is stuttering or failing to playMany people can fix this issue by installing the latest graphics drivers (AMD, Intel, Nvidia). We are continuing to investigate and fix other causes of this problem.
  2. When changing from one DVD to another, Windows DVD Player will not play the new DVDThis can be fixed by closing and re-opening the Windows DVD Player app.
  3. Windows DVD Player does not detect that a disk was insertedThis can be fixed by closing Windows DVD Player, inserting the DVD into your DVD drive, and then re-opening the Windows DVD Player app.
  4. Inserting a DVD opens the Windows Store. If inserting a DVD opens the Windows Store, rather than launching the DVD player, you may need to update your program defaults. To do so – 1> Open the Start menu, search for “DVD” and select the result labeled “Autoplay” under Settings; 2>You should see four DVD entries in the AutoPlay Control Panel, including “DVD movie”, “Enhanced DVD movie”, and “DVD-Audio.” Set the default for each of these items to “Play DVD (Windows DVD Player)” under the drop down menu for each entry.;3>The Windows DVD Player app should now automatically launch when a disc is inserted.
  5. Windows DVD Player will not play audio using Dolby Digital Plus 5.1Some users may see this fixed by getting the latest from Windows Update. We are continuing to look at other cases where that may not be sufficient.
  6. Playing a DVD to a second screen using HDMI sometimes failsThere is no workaround for this right now, but we are continuing to investigate it.

So, as we can see, most of these fixes are common sense and chances are that you’ve tried doing the same. If you happen to know other fixes, don’t hesitate and leave your contribution below.

Maybe one of the reasons what made Microsoft reach out with this is the fact that the app costs a nice $15 so obviously, Redmond doesn’t want its paying customers to be upset.

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