[Solved] Fortinet VPN locks out user after 1 failed attempt

by Elena Constantinescu
Elena Constantinescu
Elena Constantinescu
VPN Expert & Privacy Advocate
Elena started writing professionally in 2010 and hasn't stopped exploring the tech world since. With a firm grasp of software reviewing and content editing, she is always trying... read more
Affiliate Disclosure
  • Many companies use FortiClient VPN to provide easy access to remote employees. However, system admins might receive complaints like Fortinet VPN locks out user after 1 failed attempt.
  • Find out how to quickly and easily fix the Fortinet VPN user lockout issue using the command-line panel. If you're not satisfied with FortiClient VPN, discover a better VPN for your business.
  • To check out other suitable VPNs for your organization, visit our Business VPN area.
  • Join our VPN Troubleshooting Hub if you stumble upon any VPN errors.
fix Fortinet VPN locks out user after 1 failed attempt

Fortinet offers a VPN called FortiClient, which companies can set up to provide remote access to their work-from-home and traveling employees. This way, they can access office network shares just as if they were physically at work.

Unfortunately, many system admins receive complaints from users that the Fortinet VPN locks them out after 1 failed attempt. If you’re looking for a quick fix to this problem, we’re here to help.

How do I fix Fortinet VPN user lockout after 1 failed attempt?

Enter the next command lines:

config user setting
set auth-lockout-duration <seconds>
set auth-lockout-threshold <failed_attempts>

For example, if you want to allow 5 login attempts and keep users locked out for 10 minutes, use:

config user setting
set auth-lockout-duration 600
set auth-lockout-threshold 5

However, you should keep in mind that too many failed login could indicate that someone with unauthorized access is trying to access your company’s network through the Fortinet VPN, like a former employee whose credentials you didn’t revoke.

To prevent this security breach, make sure to set a low number of login attempts and a lengthier lockout duration. Also, you should have email notifications enabled so that you get alerted as soon as a user account gets locked out.

Choose a more reliable VPN solution for your business

use Perimeter 81

If you regularly have to fix Fortinet VPN issues like user lockout after 1 failed attempt, consider switching to a better VPN service for your organization, like Perimeter 81. It offers cloud management, easy network deployment, and user-friendly tools for your employees.

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To sum up, you can easily fix the Fortinet VPN locks out user after 1 failed attempt issue. You just have to enter a few lines of code in the command-line panel for FortiClient VPN.

However, if you’re looking for an alternative VPN solution for your company, keep Perimeter 81 in mind since it’s superior in every way.

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