Friday the 13th bugs: Database Login Failure, mouse sensitivity issues, and more

By: Madeleine Dean
3 minute read

Friday the 13th: The Game brings Jason back. As a player, you’ll take either on the role of Jason Voorhees, or that of a Camp Crystal Lake counselor. Then, together with six other innocent souls, you’ll try to stay alive while the most well-known killer in the world tracks you down.

Gamers report that Friday the 13th is affected by a series of technical issues, ranging from server connection issues to DLC key problems.

Friday the 13th: The Game reported bugs

1. Database Login Failure on server connection

Many players report that they can’t connect to the game’s servers due to the “Database Login Failure” error. It appears that this error occurs because servers are overloaded.

Database login failure – Verify your internet connection?
My internet is on and working and I couldn’t get the game to get online the entire day.

If you’ve encountered this error, use the following two workarounds to fix the problem:

  • Go to your anti-virus/firewall and turn off all scanning of the network traffic for the game.
  • Reinstall the game and the anti-cheat program

Some players reported that these two solutions helped them connect to Friday the 13th’s servers. Hopefully, they’ll do the trick for you as well.

2. Mouse sensitivity issues

its either super slow or super fast, super fast sometimes on .01 sens and super slow somtimes on the highest sens. i play at 600 dpi so nothin crazy, wtf is going on.

3. The game won’t work on the latest Windows 10 build

Players running Windows 10 build 16199 can’t launch Friday the 13th due to the “Invalid Game Executable” error.

I am experiencing the same issue on this build of Windows. Launching the game throws an error “Invalid Game Executable…” and then the path to SummerCamp.exe

4. Profile data won’t save

Whenever I unlock and place a grab kill for jason it gets stuck while saving every time. I can only get out by joining a friend’s game through steam tray but other than that only solution is Alt+F4 ing the game and when I open it once more all my kill grab slots are emptied. Any help would be appreciated..

5. The controller randomly turns on players’ voices

For some reason if I use my controller it just has my voice turned on all the time.

For the time being, there is no workaround available to fix this problem.

6. Savini and clothing DLC Key Issues

Some players can’t access the Savini skin and clothing packs. When they click the “Login to claim” option, the game takes them to the full game DLC code.

[…] Something is funky with the Savini skin and clothing packs. Those backers that got those items; we are working on trying to figure out what the issue is.  Literally working on it at this moment, should know soon! Keys should be downloading…but for some reason the content is not showing in-game.

If you’ve come across any workarounds to fix these issues, feel free to list the troubleshooting steps in the comment section below.


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