Fixed: GOG Galaxy Installation Failed / Configuration Error

Your graphics drivers might be stopping the game installation

by Teodor Nechita
Teodor Nechita
Teodor Nechita
Software Managing Editor
Eager to help those in need, Teodor writes articles daily on subjects regarding Windows, Xbox, and all things tech-related. When not working, you may usually find him either... read more
Reviewed by Vlad Turiceanu
Vlad Turiceanu
Vlad Turiceanu
Editor-in-Chief
Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming... read more
Affiliate Disclosure
  • The GOG Galaxy installation failed error can be caused by outdated graphics drivers.
  • Another known cause of the issue is faulty GOG Galaxy files installed on your device.
  • A quick and effective fix is to update your graphics driver with a specialized tool.
gog-galaxy-featured-image
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As many in the gaming community know, GOG.com is an online store for some of the best games. They also offer a gaming client, GOG Galaxy.

From here, you can install and update games or organize them as you like. But what happens when you try installing a game on GOG Galaxy and the Installation failed / Configuration error message pops up?

This guide contains simple yet effective fixes for that. Just make sure you follow the instructions, and things will be back to normal.

Why did the GOG Galaxy installation failed?

The GOG Galaxy installation failed error is usually down to outdated video card drivers. This is because your graphics card needs to meet a specific requirement before installing games.

Also, the error might be caused by a faulty installation file or incomplete installation altogether. Irrespective of the cause, we have the right fixes to help solve the issue in this guide.

How do I verify files in GOG?

  1. Open GOG Galaxy.
  2. Click on the game to verify its files in the Library section.
  3. Click on the dropdown before More.
  4. Hover your mouse on the Manage Installation option.
  5. Click on the Verify/Repair option.
    verify/repair gog galaxy installation failed
  6. Click on VERIFY GAME to confirm the action.
  7. Wait for the verification process to complete.

How do I fix the installation failed / Configuration error in GOG?

1. The first solution is to update your video card drivers

  1. Press the Windows key + X and select Device Manager.
    device manager
  2. Double-click on the Display Adapters option to expand it.
    display
  3. Right-click on any driver there and select Update driver.
    update driver gog installation galaxy failed
  4. Click the Search automatically for drivers option.
    search auto
  5. Install the updates if there are any available.

All avid gamers know installing the latest drivers can get you out of trouble. So, this might be the quickest way to fix the GOG Galaxy installation failed E4, E3, E7, E9, E2, E1, and other variations of the error.

Also, if you don’t want to go through the stress of installing the drivers manually, you can automate the process with DriverFix.

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2. Delete the galaxy.db file

  1. Make sure GOG Galaxy is closed.
  2. Press the Windows+R keys to open the Run dialog box. It looks like this.win10-run-dialog-box
  3. Now, type in the command below and click the OK button. This should open the folder where galaxy.db file is. C:ProgramDataGOG.comGalaxyStorage
  4. Delete the file. win10-path-to-galaxydb
  5. After that, restart GOG Galaxy.

Galaxy.DB is the database file for GOG Galaxy, and it can get corrupt. By deleting it, GOG Galaxy creates a new one. In other words, it repairs the database.

3. Perform a clean install of GOG Galaxy

  1. The first step is to uninstall GOG Galaxy by running unins000.exe. You can find it in the default installation folder: C:Program Files\(x86)\GOG Galaxywin10-unistall-gog-galaxy
  2. In File Explorer,  go to View, then check Hidden files.win10-show-hidden-files
  3. Remove the following folders: C:ProgramDataGOG.com
    C:UsersAll UsersGOG.com
    C:UsersyouruserAppDataLocalGOG.comGalaxyConfiguration
  4. Your user is your account name for Windows.
  5. After you restart your system, go to GOG Galaxy’s official website and download the latest version.
  6. Right-click on it and click Run as administrator.run-gog-galaxy-install-as-admin
  7. Start GOG Galaxy and check if the problem is solved.

Is GOG better than Steam?

GOG is a distinctively different platform from Steam. As expected, these two top online video game stores have pros and cons.

However, the difference in quality and overall performance between them is small. For the top classic games, GOG should be your ideal pick.

But if you want a platform to play online multiplayer games with your friends, Steam is your go-to option.

So, these are the fixes we invite you to try if you ever encounter an Installation failed / Configuration error when installing a game in GOG Galaxy.

Are you facing other gaming issues like Steam won’t go online/stuck in offline mode? Then check our detailed guide to fix it easily.

Please use the comment sections below if you have questions or want to leave us a message.

Still having issues? Fix them with this tool:

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