Steam won’t go online? Here are 6 solutions that can help

Madalina Dinita
by Madalina Dinita
Managing Editor
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steam won't go online

Steam is an amazing gaming platform, but many users reported that Steam simply won’t go online. There are many causes for this problem, and in today’s article we’ll show you how to fix this issue once and for all.

What can I do if Steam won’t go online? First of, try clearing your download cache in Steam. If that doesn’t help, you can try resetting Winsock using the Command Prompt. Alternatively, try enabling Enhanced Protected Mode in Internet Properties window.

What to do if Steam can’t go online?

  1. Clear your download cache
  2. Change your Internet settings
  3. Modify your shortcut
  4. Reset Winsock
  5. Rename client registry
  6. Reinstall Steam

1. Clear your download cache

If Steam won’t go online, the first this you can do is to clear your cache:

  1. Open your Steam client and navigate to Settings.
  2. Select Downloads in the Settings panel.
    clear Download Cache Steam won't go online
  3. Click on Clear Download Cache. Next click OK to confirm your choice, Steam will ask for your login details afterward.
  4. After logging in again, Steam will start as expected.

2. Change your Internet settings

If Steam won’t go online on your PC, perhaps the problem are your Internet settings. To fix that, do the following:

  1. Open Network and Sharing Center.
  2. Click on Internet Options, which is located in the bottom left corner of the window.
  3. Select the Advanced tab and scroll down the Security listings.
  4. Uncheck Enable Enhanced Protected Mode.
    enable enhanced protected mode steam can't go online
  5. Restart your machine and launch Steam.

3. Modify your shortcut

Sometimes you can fix the problem with Steam not opening simply by editing its shortcut. To do that, follow these steps:

  1. Locate your Steam client.
  2. Create a shortcut of Steam in the same directory.
  3. Click Properties and head over to the General tab.
  4. In the Target dialogue box, add -tcp in the end and click Apply.
  5. Use this shortcut to launch Steam.

4.Reset Winsock

We can try resetting Winsock if Steam won’t open on your PC.

  1. Start Command Prompt.
    command prompt Steam won't go online
  2. Type into Command Prompt netsh winsock reset catalog, and press Enter.
  3. Now type netsh int ip reset reset.log, and press Enter.
  4. Restart your PC and try starting Steam again.

5. Rename client registry

Completely exit Steam and end all tasks and follow these steps. Hopefully, your Client will run as expected.

  1. Navigate to your Steam directory.
  2. Locate ClientRegistry.blob.
  3. Rename the file to ClientRegistryOld.blob.
  4. Restart Steam and allow the file to be recreated.

6. Reinstall Steam

When all the other solutions fail, we can try reinstalling Steam. Firstly uninstall Steam and remove all residual files. Restart your PC and launch Steam with administrative privileges. Steam will start updating itself and try to replace the missing files. Hopefully, it will work as expected.

There you go, these are just a few solutions that you can try if Steam won’t open on your PC. Feel free to try them all and let us know if they worked for you.


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