Many users having AMD graphic cards on their computers reported experiencing an issue with the GPU scaling. It seems that after updating their graphics cards to a specific version, the GPU scaling stops working. This issue is usually caused by incompatible installed drivers.
If you’re encountering this frustrating issue, make sure to follow our fixes.
What to do if the AMD GPU scaling doesn’t work?
1. Update Windows
- Press the Start button > open Settings.
- Click Update & Security.
- Select Windows Update.
- Click Check for updates.
- If it finds any updates, let it complete the process and restart your computer.
- After rebooting your PC, check if updating Windows fixed the issue.
2. Change monitor settings
- Go to Settings and select Display
- Disable GPU scaling
- Open the monitor options and see if it offers the option to Preserve aspect ratio. If it does, enable this option and see if it fixes the issue.
Make sure to use this function, as it expands the images according to the full size of the monitor and maintains their aspect ratio. Meanwhile, even if it is similar, the Center option disables image scaling and centers the image for non-native resolutions, causing black bars to appear around it.
- We’ve written extensively on AMD Drivers crashing on Windows 10. Check out this guide for more information.
3. Perform a clean uninstall and reinstall the GPU driver
- Download the AMD Cleanup Utility for your specific Windows version.
- Open the download location and run AMDCleanupUtility.exe
- When asked if you want to run the utility in Safe Mode, choose Yes.
- Select OK when asked to remove all AMD components.
- Wait for the process to finish and choose between View Report or Finish to exit the setup.
- When asked to reboot the PC, choose Yes.
- Go to the AMD official website and input your GPU details in order to download your necessary drivers.
- Install the drivers and see if it fixed the issue.
An easier solution would be to use a professional tool that takes care of this process automatically. Within minutes, it can look for suitable GPU drivers and it installs them just as fast.
With just a few clicks, you can set it to perform this procedure in a safe way, without harming your user data.
To make sure that everything goes smoothly and avoid any kind of GPU driver errors, be sure to use a complete driver update assistant that will solve your problems with just a couple of clicks, and we strongly recommend DriverFix. Follow these easy steps to safely update your drivers:
- Download and install DriverFix.
- Launch the software.
- Wait for DriverFix to detect all your faulty drivers.
- The application will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
- Wait for the app to download and install the newest drivers.
- Restart your PC for the changes to take effect.
Keep you GPU on the peaks of their performance without worrying about its drivers.
Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.
4. Perform a System Restore
- Press the Start button > open Settings
- Go to Update & Security > Recovery
- Under the Advanced startup option, click Restart now
- Wait for the computer to restart
- In the Choose an option screen, go to Troubleshoot > Advanced options
- Select System Restore > Choose your account and enter the password if needed > press Continue
- Choose a restore point and start the process.
We hope that our solutions helped you fix this issue. If you found this article helpful, leave a comment in the comment section below.
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