The group policy client service failed the logon error on Windows 10 [FIX]

Tashreef Shareef
by Tashreef Shareef
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group policy client service failed the logon

Windows 10 users may face different types of errors while trying to login to the user account. One such error is The group policy client service failed the logon. Access is denied while trying to login to your user account.

Strangely enough, the error does not occur when the user tries to login with an administrator account. If you are facing similar error, here are a couple of ways to fix this error on Windows 10 systems.

What to do if the group policy client service sign in failed

  1. Use Admin Account to Edit Registry
  2. Take Ownership of GPSvc key in Registry Editor
  3. Restart Group Policy Service
  4. Reset Network Adapter using the Powershell
  5. Restore your PC to Earlier Point

1. Use Admin Account to Edit Registry

Since the problem seems to be with the standard account, you can try to login as the administrator and make some edit to the registry to fix this problem. Here is how to do it.

  1. Login to your PC using the administrator account.
  2. Press Windows Key + R to open Run dialogue box.
  3. Type regedit and hit enter / OK to open the Registry Editor.
    registry editor Group policy client service failed logon Registry Editor 1
  4. In the Registry Editor, navigate to the following location. You can copy and paste the path directly in the registry editor as well.
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\gpsvc
  5. Here you don’t need to modify anything but make sure the key exists.
  6. If it does, navigate to the following location:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost
  7. Right-click on Svchost. Go to New > Multi-String Value.
    SCVCgroup - new Multi-string value The group policy client service failed the logon
  8. Right-click on the new value, select Rename and rename it as  GPSvcGroup.
    Edit Multi-string value data The group policy client service failed the logon
  9. Double-click on GPSvcGroup and enter GPSvc as Value data. Click OK.

Next, you need to create a new key (Folder) under SVcHost key. Follow these steps do the same.

  1. Right-click on SVCHost, select New > Key. Rename it as GPSvcGroup.
    New - Key - Regedit The group policy client service failed the logon
  2. Click on the GPSvcGroup folder and create two DWORD value.
    new DWORD 32-bit value The group policy client service failed the logon
  3. Right-click in the right pane and select New > DWORD (32-bit) Value. Rename it as AuthenticationCapabilities.
    Edit DWORD value authenticationCapatibilities
  4. Double-click on the DWORD value and enter 12320 as the Data value. Click OK. Make sure you select the Decimal option (set to Hexadecimal by default).
  5. Right-click again and select New > DWORD (32-bit) Value.
  6. Rename it as CoInitializeSecurityParam. Double-click on the value and enter 1 in Value Data.D-word value colinitializesecurityparam 2 The group policy client service failed the logon
  7. Close the Registry Editor and restart your PC.

After the restart, you should be able to login to your Windows 10 standard account without any issues.


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2. Take Ownership of GPSvc key in Registry Editor

If the first solution didn’t resolve the error for you, you can try to take the ownership of GPSvc key in the registry editor. Doing so, the user will be forcing the GPSvc to initiate as a separate process during the start. Here is how to do it.

  1. Press Windows Key + R. Type regedit and hit enter.
  2. In the Registry Editor, navigate to the following location:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\gpsvc
  3. Right-click on the GPSvc key and select Permissions.
    GPSvc permissions regedit The group policy client service failed the logon
  4. Click on Advanced button.
    GPSvc Change permission owner Advanced The group policy client service failed the logon
  5. The owner should be System or TrustedInstaller by default. Click on the Change link.
    GPSvc Change permission owner Advanced - Change owner link The group policy client service failed the logon
  6. In the Select User or Group window, type the user account name that is not allowing you to log in. Click on Check names to find the user account.
    GPSvc Change permission owner Advanced - Change owner link- check name The group policy client service failed the logon
  7. If found, click OK to save the changes.
  8. Next, right-click on the Start button and select “Windows Powershell (admin)”.
    PowerShell admin DWORD value The group policy client service failed the logon
  9. In the PowerShell Admin window, copy and paste the following line of code and hit enter.
    reg add “HKLM\SYSTEM\CurrentControlSet\Services\gpsvc” /v Type /t REG_DWORD /d 0x10 /f

That’s it. Once you have successfully changed the user permission for the GPSvc key in the registry editor, close the permission window and the registry editor.

Restart your PC to apply the changes. Try to login using the standard account check if the group policy client service failed the login error is resolved.


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3. Restart Group Policy Service

Some users have reported that restarting the Group Policy Service fix the issue. Here is how to do it.

  1. Press Windows + R to open Run dialogue box.
  2. Type services.msc and hit enter.
    Group Policy Client Properties The group policy client service failed the logon
  3. In the Services window, look for Group Policy Client.
  4. Right-click on Group Policy Client and select Properties.
  5. Change the Startup type to Automatic.
  6. Click Apply and click OK to save the changes.
  7. Close the Services window and restart your PC.

4. Reset Network Adapter using the Powershell

You can also try resetting the Network Adapter of your system to fix this error. Here is how to do it.

  1. Right-click on Start and select Windows Powershell (admin).
    Netsh winsock reset - group policy client failed to logon
  2. In the PowerShell window type the following command and hit enter:
    netsh winsock reset

Close the Powershell window and restart your PC.


5. Restore your PC to Earlier Point

Windows OS automatically creates restore points on your hard drive that consists of a working image of your system files. You can use one of the Restore Point to restore your PC to fix the error.

  1. Type Restore Point in search/Cortana and open Create a Restore Point option.
    system restore main window The group policy client service failed the logon
  2. Click on System Restore button.
  3. Select Choose a different system restore point option.
    System Restore Point Select The group policy client service failed the logon
  4. Click on Show more restore points option.
  5. Select one of the restore points listed and click on Next.
    Confirm your System Restore point
  6. Click on the Finish button to initiate the System Restore process.

Windows will restore the system to the selected Restore Point and fix the logon error as well.

There you go, these are some solutions that you might want to try if you’re getting The group policy client service failed the logon Access is denied error message. If our solutions worked for you, feel free to let us know by using the comments section below.


Editor’s Note: This post was originally published in April 2019 and has been since updated for freshness, and accuracy.


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