• Roku devices use the HDCP standard for copyright purposes.
  • Sometimes, an HDCP error is displayed on Roku devices. Troubleshooting is not difficult and we're showing you how to do it.
  • If you're a fan of the brand, read more in our special Roku section.
  • Apart from that, in the dedicated Entertainment section on our website, you'll find more interesting articles.
roku hdcp error

HDCP (High-bandwidth Digital Copy Protection) is the copy and content protection standard used in the movie and TV industry, to prevent the unauthorized circulation of content.

Roku receivers apply the HDCP protocol for the same reason. As is the case with any electronic equipment, errors can sometimes occur.

With Roku, one can get the HDCP Error Detected message, also known as error code 020. A purple screen might also appear in the background.


How can I get past the HDCP Error Detected issue?

Troubleshoot using the on-screen stepsroku hdcp error

Apart from following these indications, some users mentioned that they solved the issue by waiting for a couple of minutes before reconnecting the cables to each device.

Also, if you’re streaming 4K Ultra HD content and you get a purple screen, make sure that your TV or AVR support HDCP, and that your HDMI cable (if you’re using one) is not faulty.

Additional solutions

  • Use a different HDMI input on your TV.
  • Use a different (or shorter) HDMI cable.
  • Connect the Roku player directly to the TV, if you are using an HDMI switch or AVR.
  • Try another TV, if possible, or switch to a TV if you’re using a computer monitor.
  • Try different Display Settings on your Roku player; change them from Settings > Display type.

FAQ: Learn more about fixing HDCP error on Roku

  • Does Roku require HDCP?

Yes. HDCP is a copy and content protection protocol used by the movie and TV industry. Roku streaming devices use the main HDCP, while for 4K or 4K HDR streaming content, HDCP 2.2 is required.

  • Is my HDMI cable HDCP compliant?

New equipment like HDTVs and HDMIor DVI cables are usually HDCP compliant. Older TVs, VGA cables, or DVI or HDMI cables might not support HDCP. Contact the manufacturer for more details.

  • How do I turn off HDCP on Roku?

HDCP is a content protection standard use by Roku devices. But if an error occurs, try these steps:

  1. Unplug the HDMI cable on both the Roku and your TV.
  2. Switch off and unplug the TV and Roku for a couple of minutes.
  3. Reconnect the HDMI cable to your TV and Roku and switch on both devices.