Verizon International Travel Plan Not Working? Try 7 Fixes for Roaming, TravelPass & Other Issues


Verizon International travel plan not working
Image credit: Verizon
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Imagine landing in another country only to realize your Verizon International Plan is not working. You can’t use Google Maps, book a ride, or even message your family.

That’s probably the last thing you’d want after a long flight. Worry not, in this guide, we’ll walk you through each and every method to fix Verizon International Travel Plan issues and help you understand why it isn’t working.

How to fix Verizon International Plan not working

1. Make sure roaming is actually turned on

It can be frustrating if Verizon International Plan is not working even after you’ve purchased TravelPass or the International Monthly Plan. Verizon says roaming must be enabled before your phone can connect to a supported carrier overseas. Here’s what you need to do:

  • Open Settings
  • Go to Cellular or Mobile Network
  • Enable Data Roaming
  • Restart your phone
  • Wait a few minutes for registration

2. Manually choose a local carrier

If Verizon roaming is not working, your phone may have connected to a carrier that doesn’t have a roaming agreement with Verizon. Several Verizon Community members fixed the issue simply by disabling Automatic Network Selection and manually picking another supported carrier. Make sure to try the following:

  • Open Network Selection
  • Turn off Automatic
  • Select another available carrier
  • Wait for the network to register
  • Test calls and mobile data

3. Check that your plan actually activated

Many travelers assume buying the plan automatically means it’s active. It’s possible that your International Monthly Plan or TravelPass wasn’t fully provisioned until Verizon manually refreshed the feature. Here’s how you can fix the issue:

  • Open the My Verizon app
  • Verify your international plan
  • Confirm your travel dates
  • Contact Verizon if activation failed

4. Reset only your network settings

If Verizon International Plan is not working on Android or iPhone after landing, your phone may still be holding your home network configuration. Resetting network settings forces the device to establish a fresh roaming connection. Users frequently report this restores service after arriving overseas. Try doing the following step-by-step:

  • Open Settings
  • Reset Network Settings
  • Restart your device
  • Let it reconnect automatically

5. Disable your secondary SIM or eSIM

It’s rare but dual-SIM phones sometimes prioritize the wrong line. Several international travelers reported data immediately returned after disabling the secondary SIM temporarily. Here’s what you need to do to make sure Verizon international plan works smoothly:

  • Open SIM settings
  • Disable the unused SIM
  • Leave Verizon active
  • Test mobile data again

6. Give your phone time after landing

If Verizon International Plan is not working after landing, don’t panic immediately. According to Verizon, phones can take several minutes to register on a supported roaming network after connecting abroad. Do the following:

  • Leave roaming enabled
  • Wait three to five minutes
  • Toggle Airplane Mode once
  • Try again

7. Check whether Verizon is experiencing an outage

Sometimes the problem isn’t your phone at all. Most people across Verizon subreddit and its official forum have complained about losing international service because of roaming outage. Here’s qqhat you can do to

Why is my Verizon International Travel Plan not working?

If your Verizon International Plan is not working, one of these reasons is usually responsible:

  • Data roaming is disabled
  • Your international plan isn’t active
  • Your phone connected to an unsupported carrier
  • Verizon is experiencing a roaming outage
  • Your network settings need resetting
  • Your secondary SIM is taking priority
  • The destination carrier is experiencing issues

Summing up

Most Verizon International Plan not working issues don’t require a new SIM card. Enabling roaming, manually choosing a supported carrier, or refreshing your network settings usually gets everything working again.

If none of the fixes help, Verizon International Support should be your next stop. If you are having issues the network, make sure to check our guide on how to restore Verizon signals.

This isn’t the only issue, and many reported Voicemail error code 9007 on Verizon, as well as issues with Verizon Fios.

Why isn’t my Verizon phone working internationally?

The most common causes are disabled roaming, an inactive international plan, or your phone connecting to an unsupported roaming partner.

How do I activate my Verizon International Plan?

You can activate it through My Verizon or by adding TravelPass before traveling. Verizon recommends confirming activation before leaving the U.S.

Does Verizon International Plan work automatically?

Usually yes. Once the plan is active and roaming is enabled, your phone should connect automatically in supported countries.

Why is my Verizon roaming not working?

Your phone may be connected to the wrong carrier, roaming could be disabled, or Verizon may be experiencing a temporary international service issue.

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