Solved: Instagram not working on Wi-Fi [iOS & Android]

Tashreef Shareef
by Tashreef Shareef
Windows & Software Expert
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  • The popular social media app Instagram can stop working on your Wi-Fi network due to several reasons.
  • Continue reading the article to troubleshoot Instagram not working on the Wi-Fi issue on your Android and iOS device.
  • For more troubleshooting guides, explore our Fix section.
  • To explore our database of useful articles, check out the thorough Software hub.

If you have read our troubleshooting guide on the Instagram story not posting issue, you would know most of the Instagram issues usually occur due to network issues. Instagram not working on Wi-Fi issue is no different either.

Instagram users are unable to open, read, or post on their Instagram profiles when using the Wi-Fi.

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In this article, we have listed a couple of troubleshooting steps to help you resolve the Instagram not working on the Wi-Fi issue on Android and iOS devices.

How do I fix my Instagram connection?

1. Check for service outage

Instagram not working on Wi-Fi

Before you start troubleshooting your home network, make sure the issue is not due to a service outage. Instagram, with over 500 Million daily users, can face temporary outage.

Use tools like DownDetector to check if the Instagram service is down. If the service is up and running, proceed with the steps below to troubleshoot your home Wi-Fi network.

Check for network restriction.

Instagram not working on Wi-Fi

  1. Tap on Settings.
  2. Open Apps / Application Manager.
  3. Search for and open Instagram.
  4. Open Data Usage.
  5. Check if Wi-Fi usage is disabled. Turn on Data usage from both mobile data and Wi-Fi.

Relaunch the Instagram app and check if the Instagram not loading on iPhone issue is resolved.


2. Check your home network

Perform a power cycle

Instagram not working on Wi-Fi

  1. Make sure the Modem and the Wi-Fi router is on.
  2. Pull the power and ethernet cable.
  3. Leave the device idle for a few minutes.
  4. Connect the power and Ethernet cable.
  5. Wait for the lights to stop blinking.
  6. Connect your phone to the Wi-Fi network and check for any improvements.

If the issue persists, test the network using a speed testing tool like Speedtest.net. Also, try to use any other app when connected to the same Wi-Fi network to see if it is an app-specific issue.

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Reset network settings

Instagram WiFi issues

  1. Tap on Settings.
  2. Open General Management settings.
  3. Tap on Reset.
  4. Next, tap on Reset network settings.
  5. Tap on Reset settings to confirm. You may have to draw your security pattern to proceed.

Once done, reconnect to the same Wi-Fi network and check if the issue is resolved. You may have to enter your Wi-Fi password even if it is saved to connect.


3. Clear Instagram cache & data

Instagram WiFi issues

  1. Tap on Settings.
  2. Open Apps / Application Manager.
  3. Open the Instagram app from the list of installed apps.
  4. Tap on Storage.
  5. Tap on Clear cache.
  6. Next, tap on Clear data and confirm the action.

Open the Instagram app and check if Instagram not working on Wi-Fi but working on the mobile data problem is resolved.

Check for an app update

Instagram WiFi issues

  1. Open Play Store.
  2. Search for Instagram.
  3. Tap the Update button to install pending updates.
  4. Once installed, launch the app and check for any improvements.

4. Reinstall Instagram

Instagram WiFi issues

  1. Tap on Settings.
  2. Open Apps.
  3. Search for and open Instagram.
  4. Tap on Uninstall and then tap Yes to confirm.
  5. Once uninstalled, reinstall the app from Google Play Store.

If reinstalling the Instagram app did not fix the problem, try to install an older version of the Instagram app by downloading it from APKpure.

As a last resort, try accessing your Instagram account using a web browser. If you run into problems, check out how to fix Instagram not opening on Chrome guide.

Instagram not working on Wi-Fi issues can occur due to several reasons, including Wi-Fi data restriction in Android settings, app issues, or network connectivity problems. Do let us know which method helped you resolve the issue in the comments.

FAQs: Learn more about Instagram not working on Wi-Fi for Android/iOS

  • Why is Instagram not working on iPhone?

Instagram can stop working on the iPhone due to a glitch in the app, cache issues, or connectivity problems.

  • Why is Instagram not working on my Android?

Instagram can get stuck on posting on Android due to unstable network or service outage issues.

  • Why is my Instagram not working on Google Chrome?

Instagram can stop working on Chrome due to bad cache or a conflicting extension installed on your browser.

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