Is ZenMate VPN safe? Here’s our honest review

Vlad Constantinescu
by Vlad Constantinescu
VPN Expert & Privacy Advocate
0 Comments
Download PDF
Affiliate Disclosure

  • If you're concerned about whether or not is ZenMate VPN a safe service that you can trust, you've certainly come to the right place.
  • We're going to give a rundown on ZenMate's safety and analyze its Privacy Policy, security capabilities, as well as flexibility.
  • Check out the best VPNs you can use on your Windows computer for maximum privacy.
  • Visit our VPN Hub to discover more tools and guides about protecting your digital life.
is ZenMate VPN safe

ZenMate VPN is an efficient VPN service from Kape Technologies, but is ZenMate VPN safe? Perhaps the most important feature of any decent VPN service is its safety rating.

This safety rating can be gauged by taking various factors into consideration, ranging from privacy policies and fair terms of usage to lack of sensitive data leaks and popular security protocol support.

That’s what we’re going to do today: we’ll benchmark ZenMate VPN’s safety by performing a thorough analysis of what it has to offer. Don’t worry, though, we won’t bother you with all the technical gibberish.

Is ZenMate a good VPN? Let’s find out

1. Privacy

As we’ve mentioned above, privacy is one of the pillars of VPN safety. A VPN that can only mask your IP address, but keeps logs of your Internet activity and can single you out if the need arises is no good, in our opinion.

VPN Privacy Policy

That’s why we give ZenMate VPN‘s privacy policy and terms of service a good, thorough read. Here’s what we found out:

  • You must use an accurate, valid email address for registration
  • ZenMate VPN‘s free version might include ads

What data does ZenMate VPN collect?

Personal info:

  • Name
  • Email address
  • Username
  • IP address (stored in an anonymized format)
  • Country (approximate location)
  • Payment information (billing method, purchased items, partial credit card details)

Non-personal info:

  • Browser type and version
  • Operating system
  • Referrer website (the one you used to reach ZenMate)
  • Date and time you accessed the website
  • IP address
  • ISP
  • Sub-websites

ZenMate VPN claims not to be harvesting data regarding activities you engage in while connected to the ZenMate VPN service. More so, it claims that the data it collects is never associated with your online activity while using the VPN.

Reportedly, ZenMate VPN uses the data it gathers from its customers to provide you with the service, improve its overall quality, and inform you of various events, promos, or updates regarding the service.

2. Security

The importance of a VPN’s security is a close tie to its privacy. In our opinion, privacy and security must always work in conjunction to deliver you with top-notch anonymity.

Privacy can quickly become worthless if the VPN’s security is not airtight. Picture a VPN with ironclad privacy policies and almost no security.

Even if the VPN provider will keep your activities on the hush, hackers (or other malevolent agents) could slip past the system’s weak defenses and gather data themselves.

VPN security

ZenMate VPN provides you with a great level of security, with its military-grade AES 256-bit encryption. Reportedly, the ZenMate VPN Chrome extension used to have 128-bit encryption (which is still nearly impossible to crack), but now it’s been aligned to the desktop and mobile versions’ encryption standards (i.e. 256-bit).

Last, but not least, you’ll be glad to know that we’ve put ZenMate VPN against a battery of security (leak tests). The service we’ve used are:

The results were nothing short of great, as we noticed absolutely no sensitive data leak. No IP, DNS, Flash IP, location, or WebRTC data leaks occurred on ZenMate VPN‘s watch.

3. Flexibility

ZenMate VPN fairs well when it comes to flexibility. It has an impressive network of 3,500 servers you can connect to, located in over 74 countries. Thus, you’ll have plenty of elbow room if certain locations just don’t seem to work well for you.

More so, ZenMate VPN is perfectly capable of unblocking various streaming services for you. For instance, you can use it to access the US and UK Netflix, HBO Now, Hulu, BBC iPlayer, and Amazon Prime.

ZenMate VPN works on multiple device types, including Windows, Mac, iOS, and Android, but also offers extensions for Chrome, Edge, and Firefox.

VPN flexibility

Furthermore, the full version lets you use it on an unlimited number of devices, as opposed to the demo, which is limited in several other ways, as well.

This service also lets you engage in P2P and torrenting activities and has a killswitch, which is crucial to keep your VPN connection leakproof.

Unfortunately, ZenMate VPN doesn’t work in China or other regions where VPN usage is restricted. The provider even recommended residents of China, Iran, and Saudi Arabia to refrain from purchasing premium ZenMate VPN subscriptions, even if they can download the app.


Looking for a VPN with China servers? Check out our top picks.


Long story short: ZenMate VPN is flexible enough, but might not work in restricted countries.

Final thoughts on whether ZenMate VPN is a good VPN

All things considered, ZenMate VPN will certainly keep you safe and not pry into your Internet business while you’re connected to their servers. Its zero-logging policy, combined with its military-grade encryption protocols is more than enough for a worry-free experience.

Flexibility-wise, you’ll be glad to know that ZenMate VPN can bypass geoblocking enough to let you access US & UK Netflix, Hulu, Amazon Prime Video, and BBC iPlayer. Furthermore, you can install ZenMate VPN on unlimited devices on the same account.

However, if you plan on using this VPN from China, Iran, or Saudi Arabia, you might want to reconsider. Even the provider recommends that residents of these countries shouldn’t purchase premium subscriptions, regardless if downloading the app is possible or not.