Windows 10 KB4022725 bugs: Reboot loops, black screens, slow PC, and more

By: Madeleine Dean
3 minute read

Microsoft rolled out cumulative update KB4022725 for Windows 10 version 1703 on Patch Tuesday, addressing a series of issues affecting the OS. Unfortunately, users report that this update brings quite a few issues of its own, with some of these bugs can even breaking computers.

In this article, we’re going to list the most common KB4022725 issues reported by users as well as their corresponding workarounds if available.

Windows 10 KB4022725 reported bugs

1. KB4022725 fails to install and causes reboot loops

Thousands of Windows 10 users can’t install this update due to reboot loops. Users tried running the Update Troubleshooter and performed general troubleshooting actions, but to no avail.

I was doing the install of all the new updates. It went to reboot then I got the spining dots on boot up and they froze then it restarted doing that twice then it went and did an auto repair. rebooted then let me get into windows. What can I do to get this error fixed or should I just wait for Microsoft to put out a fix for it?

2. KB4022725 deletes files and folders

Quite a few Windows 10 users reported that this update removes various files and folders from their computers, including photos and Office documents.

Although update KB4022725 for Windows 10 Version 1703 says it was successfully installed, ALL of my files, data, pictures, email, etc. have disappeared.  It’s as if I have a brand new computer.  Anyone else have this problem????

3. KB4022725 breaks apps

If you can’t launch various apps after installing KB4022725, you’re not the only one: Windows 10 users report that this update breaks Groove and prevents Edge from connecting to the internet.

After installing the latest updates (Tuesday, ,June 13) Groove would not work.   After several days and many hours, the process of elimination, determined that KB4022725 caused Groove not to work.  MS what is happening?

4. Computers are slow after the update

Many users complain that KB4022725 causes computers to load slowly.

windows update KB4022725 dated 13-06-17 slowed My PC to snails pace any ideas please. It was fine before the update but is taking forever to load anything since. any help would be appreciated..

READ ALSO: Fix: Windows 10 is Slowing Down my Computer

5. KB4022725  breaks peripherals and hardware

This update also causes peripherals and hardware to fail. For example, gaming mice won’t work, the fan is always on, etc.

When this patch installs on my machine I experience some odd issues involving peripherals and installed hardware in my laptop […] When the patches above install, it tells me that my wireless card has a fatal error and will not allow it to work. [….] have a MadCatz RAT9 5 button programmable mouse. […] It worked just fine, until this patch applies.  Then, it comes up with driver errors and messages about the digital signature for a device I’ve been using with no issue for over a month. […]I also have a Belkin N52te 19 key left handed gamer keypad.  It too becomes an invalid device, even though it works fine until this patch.

If you’re experiencing similar issues, try updating your PC drivers via the Device Manager. Go to Start > type “device manager’ > select the first result > expand the list of the available devices. Right-click the malfunctioning item > select the “Update driver’ option.

You can also download the latest driver updates directly from the manufacturer’s website.

6. Outlook search won’t work

Just had this update installed and since then my Outlook (Desktop client) search delivers an error message saying search experienced a problem and could not be completed. The search is actually taking place, but results are not full, even though indexing was completed.

7. Black screen issues

15063.413 is a REGULAR Stream update from “2017-06 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4022725)”

I am having very slow response times and one machine is stuck in a black-screen after the update — Explorer takes 20 minutes to show up and the machine does not bring up Start at all.

READ ALSOEasy Steps to Fix Black Screen Issue in Windows 8.1, 10

These are the most common problems caused by KB4022725. Did you encounter other issues after installing this update?

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