FIX: KB4074588 breaks keyboard and mouse on PCs running Vipre Antivirus

By: Madeleine Dean
2 minute read

For various PC problems, we recommend to use this tool.

This tool will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Quickly fix PC issues and prevent others from happening with this software:

  1. Download this PC Repair Tool with Patended Technologies
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues (requires upgrade).

If you’re running Vipre Antivirus on your Windows 10 computer and you installed KB4074588, don’t be surprised if your machine crashes, freezes, becomes unresponsive or behaves in a peculiar manner.

As a quick reminder, Microsoft rolled out KB4074588 to Windows 10 v1709 computers on Patch Tuesday, but thousands of users reported this update failed to install or broke their machines.

Recent reports revealed that Vipre Antivirus users may also experience mouse and keyboard issues.

Apparently, KB4074588 removes the HID compliant drivers but fails to install the new version. The good news is that we have a fix for you.

How to fix KB4074588 keyboard and mouse issues

So, long story short, the only way to fix severe issues such as crashes is to uninstall KB4074588.

If you can’t use your mouse and keyboard after installing KB4074588, you can get the drivers from a computer that’s already running KB4074588.

You can also get the entire ‘Drivers’ and ‘DriverStore’ folder from System32 from a machine patched and working with KB4074588.

driver folder system 32

You can also download the drivers from this file hosting platform. User T1b3r1um zipped the drivers from his machine and uploaded them to the respective platform.

Keep in mind that you might see the ‘Unknown Device’ alert under ‘Other Devices’ after you install the drivers. However, it seems that this alert doesn’t cause any issues, so you can simply ignore it.

Vipre is working on a fix

Vipre already received many complaints about this problem. They are aware of the bug and working on a permanent fix.

I contacted Vipre CS, and they say they have been receiving reports of this through the day. They are aware of the bug and working to address it. If you have Vipre logs on machines where this issue is occurring, it will help them resolve this. I personally addressed the issue by uninstalling KB4074588 and paused updating on my environment until I’m confident the issue is resolved.

For the time being, it seems that this issue is affecting only HID USB devices.


Meanwhile, until Vipre fixes this problem, you can install a different antivirus software on your computer. Bitdefender is one of the best antivirus solutions in the world and can protect your machine against virtually any cyber attacks.

For more information on how to install Bitdefender on your Windows 10 computer, check out this guide.

You can also read our review on Bitdefender.


Have you experienced similar issues after installing KB4074588 on your Windows 10 computer? Let us know if this quick workaround helped you solve the problem.

RELATED ARTICLES TO FIX DRIVER ISSUES:

Next up

2018 List: Best free Android emulators for Windows 10/8.1/7

By: Ivan Jenic
7 minute read

What Android emulator is the best for my Windows PC? Bluestacks MeMu Nox Remix OS Player Droid4X AMIDuOS Windroy Genymotion Xamarin Android Player Andy We’re […]

Continue Reading

New Windows 10 security flaw gives system privileges to hackers

By: Daniel Segun
2 minute read

Recently, a security researcher @SandboxEscaper disclosed in a tweet which has been deleted (the account also has been removed), that the task scheduler is vulnerable […]

Continue Reading

Microsoft devices could support Ultrafast wireless charging in the future

By: Daniel Segun
2 minute read

Microsoft may be developing a new wireless charging system called “Ultrafast’” for its devices, if a newly discovered patent gets approved for mass production. This […]

Continue Reading

Discussions