FIX: Windows 10 computer keeps freezing issue

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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  • How do you unfreeze a Windows 10 computer? In this guide, we'll show you how to achieve this with ease.
  • Don't hesitate to check out our in-depth Windows 10 errors section for more useful guides.
Windows 10 computer keeps freezing issue

Most users have switched to Windows 10, but they aren’t all pleased with it. One of the major problems that they have reported is that their Windows 10 computer keeps freezing.

This is a serious issue since it can completely ruin the users’ experience. If that’s happening to you too, don’t worry. Apply the following solutions to change that immediately.

What can I do when Windows 10 computer keeps freezing?

1. Check your graphics card drivers

  1. Open your Start menu.
  2. In the search field type Device Manager and click the Device Manager shortcut.
  3. You may now check in the category of display adapters to see what version of drivers you have loaded for your graphics card.
  4. Select display adapters drop-down, then right-click the driver and select Properties.
  5. Then, select the Driver tab and this will list the Driver version.check Driver version
  6. Compare this to what is available from the manufacturer’s site and see if an update is required.

Commonly these issues are related to driver incompatibility, so it’s best that you check for the latest drivers on the manufacturer’s website.


Did you know that the majority of Windows 10 users have outdated drivers? Be a step ahead using this guide.


2. Disable your graphics card/WiFi card

  1. Go to Device Manager. You can open it by typing Device Manager in the Search bar and choosing it from the list of results.
  2. Now, find the Display adapters section and expand it.
  3. Find your dedicated/integrated graphic card, right-click it and choose Disable from the menu.computer freezes windows 10

Note: You can also do a similar process for disabling the WiFi card if you’re using one.

In certain cases these issues can be caused by an incompatible graphics card or WiFi card, so maybe you should try disabling it.

In the worst-case scenario, you might want to try changing them completely if not being compatible with Windows 10.

However, replacing your graphic card or WiFi card will break your warranty, so you might want to take your computer to an official repair store.


3. Perform a Winsock Catalog reset

  1. Firstly, click on the Start button.
  2. Type cmd in the Start Search text box.
  3. Press Ctrl-Shift-Enter keyboard shortcut to run command prompt as Administrator. Don’t hesitate to allow the elevation request.
  4. In the Command Prompt, type the following command and hit Enter:
    netsh winsock resetenter netsh winsock reset
  5. Then, reboot the PC and test if it keeps freezing.

A basic Winsock reset can undo configurations made to the Winsock Catalog in Windows. Lots of people have confirmed this to work, so all you need to do is run netsh in Command Prompt, as described above.


If you’re having trouble accessing Command Prompt as an admin, then you better take a closer look at this guide.


Windows 10 freezing issues can be quite frustrating but we hope that some of these solutions were helpful to you.

Have the above procedures failed? Take a leap of faith and increase Virtual Memory or turn off Link State Power Management.

Should you have any problem with the above procedures, remember that we are here to help. In case of knowing other types of potentially working solutions, feel free to let us know by using the comments area below.

FAQ: Learn more about Windows 10 freezing issues

  • Will a computer unfreeze itself?

Patience is always a virtue. There are indeed times when waiting a few seconds will do the trick. Your computer might get hung up while doing some work and literally unfreeze itself just a few seconds later.

  • How do I restart my computer when it is frozen?

Panicked actions don’t do anything when trying to restart your frozen computer. You just need to press and hold down the Power button until the PC turns off.

This will allow it to restart without the disruption of total power loss. Then, wait a few seconds before turning the computer back on.

If it freezes again during the start-up process, shut it down once more. However, this time you need to also disconnect everything that’s plugged into your computer.

Editor’s Note: This post was originally published in October 2015 and has been since revamped and updated in March 2020 for freshness, accuracy, and comprehensiveness.

Editor's Note: This article was originally published in October 2015 and was revamped and updated in March 2020 for freshness, accuracy, and comprehensiveness.
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