Windows 7 KB4284826 breaks Xbox wireless controllers

By: Madeleine Dean
2 minute read
Xbox wireless controller issues windows 7

June Patch Tuesday brought two important updates to Windows 7 users:  KB4284826 and KB4284867. These two patches bring additional security improvements to block Spectre malware attacks.

Unfortunately, update KB4284826 also brings some issues of its own. For example, many users reported they can’t use their Xbox wireless controllers on Windows 7 after installing this patch. Here’s how one user describes the problem on Microsoft’s forum:

Sorry, don’t know any other way to report this, but after installing Update KB4284826 last night (6/12/18), my Steam games wouldn’t recognize my Xbox One Wireless controller. After backing out the update the controller works fine.

If you’re experiencing the same issues, make sure that you’ve installed the latest driver updates on your machine. Most people already have the latest Xbox wireless drivers, but it doesn’t hurt to check twice. Here are the steps to follow:

  1. Go to Search > type devicemng >launch Device Manager
  2. Go to the Network Adapters section
  3. Right click on Xbox Wireless Adapter > select Update Driver software
  4. Follow the on-screen instructions to install the new drivers
  5. Now, restart your computer and check if the problem persists.

Xbox wireless issues are often caused by power settings. Make sure that your computer doesn’t automatically turn off your console in order to save power. Here’s how to check this:

  1. Launch Device Manager again > go to Network Adapters
  2. Right click on Xbox Wireless Adapter for Windows
  3. Go to the Power Management tab
  4. Uncheck the option Allow the computer to turn off this device to save power

We hope something helps. If you encountered other issues after installing the latest Windows 7 updates, let us know in the comments below.

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