Is your Windows 10 install stuck? Fix it in just 4 quick steps

Radu Tyrsina
by Radu Tyrsina
Founder & Editor-in-Chief
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I remember that when I installed Windows 10 on my laptop, it stuck at 10% for quite a while.

My Windows 10 copy was a genuine one (albeit I didn’t pay for it, since I got it for free in the university program) so, naturally, I was afraid that it would fail to install.


This problem has been affecting all Windows users, from Windows 7 to Windows 10. Below we will try to come up with a few basic solutions that could help you out.
windows 8 install stuck at different pointsI then called some friends of mine and asked how the Windows 10 install performed for them. Interestingly enough, none of them were quite happy with their Windows 10 install process.

If you think you can’t resolve this issue with your Windows 10 installation being stuck, then maybe you should try and contact the Windows 10 customer support.

Windows 10 install gets stuck at different stages

I only had the issue at the beginning of the installation, when it showed only 10%. But I was surprised to discover different versions. You might find your own issue amongst them:

  • Windows 10 install stuck at 10%
  • Windows 10 install stuck at 90%
  • Windows 10 install stuck at “getting system ready”
  • Windows 10 install stuck at Windows logo
  • Windows 10 install stuck at “please wait”
  • Windows 10 install stuck at black screen
  • Windows 10 install stuck at “getting devices ready”

What can I do if my Windows 10 installation process gets stuck?

1. Install the final version – most of these issues will happen with versions of Windows 10 that are not final. I tried my install with a final version of Windows 10, so I managed to overcome the issues just by … waiting.

But, if you’re getting your Windows 10  install stuck at different stages and your not using a final version (or a pirated, illegal one), I strongly advise you to pick a final, legal version.

2. Unplug all external devices – I remember that a few years back, when I was installing Windows 7, I got the same issue. My mouse was plugged in, my printer, my usb cable to my smartphone.

As soon as I unplugged all that, my install resumed and finished very quickly. Try doing that too and it should get past that stuck point.

3. Just wait – I know, one doesn’t have to be a techie to do this one, but you feel different when people tell you it’s only natural that it is happening.

So, don’t worry, you’ll be able to finalise your Windows 10 install. Grab a book, open your TV and let it do its job.

4. Update your BIOS – this has been reported by our reader, Charan. He tried the basic advises we’ve given and they didn’t work. Check to see whether your BIOS is outdated and if it is, then update it. Thanks again, Charan!


Updating BIOS seems scary? Make things way easier with the help of this handy guide.

Sometimes, you might want to check again if your PC is compatible with Windows 10, but unless you’re installing it on something very old, you should not have this issue.

Also, this is a non-advice because I’m not sure 100% if it’s genuine. Before installing Windows 10, be sure you have a little more space than just what is required. So, if you need 16 GB for Windows 10, make sure you have at least 25, for example.

If you’re installing Windows 10 from a DVD, don’t forget to eject your DVD if you no longer need it or when it says you to. If you forget to do it, it might start the install process all over again.

Try the above solutions and if they don’t work, let us know in the comments section and we’ll try to work out a solution together, but, usually, this is nothing to be worried about.

Upgrade to latest Windows versions

If you are on Windows 8 or 8.1, you probably have had enough of this, but really – you should go ahead and upgrade to Windows 10.

Besides the various security issues that you might encounter, older operating systems also don’t get enough attention from Microsoft.

If you have any other questions or suggestions, feel free to leave them in the comments section below and we’ll be sure to check them out.


Editor’s Note: This article has originally been published in November 2012. We have since updated this article to link to new resources present on the site. 

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  • HELP! Installing Windows 10 on my HP Pavilion 17-g133. It is stuck at 64% and keeps restarting. There is no time on the progress screen before it restarts, over and over.

  • I landed on this page cause I was stuck on the “Getting Ready” ASUS screen and I was getting impatient. I wanted to wait like you said but it was taking sooooo long. And as I went up, about to shut down my PC and possibly brick my laptop, it completed. Hahaha

  • i have asus 1015e notebook, i installed w8 in this(32bit). after 1
    month, unfortunately OS got corrupted, and while am trying to reinstall
    w8, it stuck on “getting devices ready” screen. i downloaded latest bios
    file from asus, the same is having in my system also.

    wat is the solution for this? pls help..

    thanks in advance

  • i have asus 1015e notebook, i installed w8 in this(32bit). after 1 month, unfortunately OS got corrupted, and while am trying to reinstall w8, it stuck on “getting devices ready” screen. i donladed latest bios file from asus, the same is having in my system also.

    wat is the solution for this? pls help..

    thanks in advance

  • Thanks for the hint, unplugging the USB hub with all the devices fixed my “stuck at 98%” prolem when upgrading from Windows 8 to 8.1.

  • I had a problem. Windows updates at ‘Finalizing’ screen. After waiting for 2 hours, it didn’t complete. I removed my ethernet cable first it completed in a second.

  • I have situation that Win8 restarts on about 30% *getting ready devices* and after that shows me the screen that it was unplanned restart and can’t load the system anymore.

    I’m using Lenovo ThinkStation S30, Bios updated to the latest one. The image i’m using is OEM given with PC.

    Could you help with ideas?

  • Hey guys,same problem encountered 2 months back!
    I am using dell inspiron n5110 i3 and had bios version A09 installed and had this black screen problem which cropped up!
    Fortunately after updating the bios to A11, it worked awesomely well and am with my windows 8 at the moment!
    Those people who do not like windows 8 are neither creative nor flexible!
    for me, it’s the worth the effort!

  • i need help i tried installing win 8 on my pc (using friends laptop) it is stuck at window logo screen, i cannot get past it. shut off computer, using power button a hard shut down i think & push button to power on and same screen shows up. On start up i can access the esc for boot menu and f1 forsystem set up but not f10 for system restore. sitting at pc with laptop wireless router working no problems with laptop..except for the operator..the buttons are different LOL, sorry i have been having nothing but problems with computers, learning all i know by trial and error for about a year. it is an older hp tower amd athlon 64×2 dual core processor and i hope this is right have 2 towers bought same time very similar one was my sons microsoft win xp media center edition version 2002 service pack 3 then about a 23 number and letters no clue what else you need to know but i am soooo confused please help me if you can thx

  • My Sony Vaio is having difficulty installing Windows 8 Pro. Fully licensed version, but stalls at 92%, tried updating BIOS tried waiting (3 Hours!) and re-tried the installation 4 times. any other suggestions, (apart from just stick with windows 7 or buy a new laptop!)

  • Hello Radu,
    The windows 8 majourly has setup and metro app issues, I may be posting question about metro app issue, and just FYI on windows 8 setup black screen issue, some of the Dell inspiring modelling have known issues, and some of up models too with AMD Radeon graphics

  • I’m using dell N5110, i just update BIOS A08 to A11, my this issue fix, so first update your BIOS, then it will be work for you

  • I am facing this problem now..
    Getting Devices Ready stuck at 75% and den a black screen..
    i have tried installing both windows 8 pro and enterprise but nothing worked..
    i tried to install using both usb and dvd booting.. 🙁
    i am using dell inspiron n5110 i3 processor..

    windows 8 pro works fine on my friends laptop..

    please help me with this issue..